CREDIT COUNSELLING CANADA - Key Persons


Al Antle

Job Titles:
  • Executive Director of Credit Counselling Services of Newfoundland
  • Founding Executive Director of Credit Counselling Service of Newfoundland
  • SECRETARY / Executive Director, Credit Counselling Service of Newfoundland and Labrador
Al is the Executive Director of Credit Counselling Services of Newfoundland and Labrador (CCSNL), an accredited member of CCC. He is a member of several CCC committees including Membership & Accreditation, Education and an accreditation reviewer. Al was the founding Executive Director of CCSNL 40 years ago and was instrumental in the founding of CCC. Al Antle is the founding Executive Director of Credit Counselling Service of Newfoundland and Labrador. He came to the credit counselling movement while still attending Memorial University in St. John's in 1982. In his career, both directly and indirectly, Al has assisted in excess of 47,000 households in his home province. Al is an active community volunteer and advocate. He has served on thirty-four Boards of Directors or working Committees. These include The TI Murphy Center, Habitat for Humanity, The Salvation Army, Cancer Society, United Way, and the Employee Assistance Association. Al's work and contribution has been acknowledged with commendations from The Canadian Mental Health Association, OACCS, and EAP Newfoundland and Labrador. In 2008, Rotary International named him a Paul Harris Fellow. He currently focuses his volunteer time on homelessness and the needs of senior citizens. Al is the father of two adult daughters, and he lives in Paradise with his wife.

Arthur Coren - Chairman

Job Titles:
  • Chairman
  • BOARD CHAIR / President and Vice - Chancellor of Quest University Canada
  • President and Vice - Chancellor of Quest University Canada
  • Professor Emeritus and Retired President and Vice Chancellor at University Canada West
Arthur is Professor Emeritus and retired President and Vice Chancellor at University Canada West. He is also a principal with Avalon Advisory Ltd. which provides strategic advice and project work for a select group of education service providers, colleges and universities, and private equity firms. Arthur has a PhD from the University of Nebraska and many professional accomplishments. These include serving as the Dean of the School of Business at Kwantlen Polytechnic University and Executive Director for International Education.

Craig Hunter

Job Titles:
  • DIRECTOR / Director of IT & Business Analysis, Credit Canada
  • Director of IT and Business Analysis With Credit Canada
Craig is the Director of IT and Business Analysis with Credit Canada. He has over 12 years of experience working in IT and Project Management. Mr. Hunter holds a BA in Economics and various certifications in IT and Project Management.

Greg Elsby

Job Titles:
  • Executive Director of Credit Counselling Service of Sault Ste
Greg is the Executive Director of Credit Counselling Service of Sault Ste. Marie & District, an accredited member of CCC. The agency has been providing practical assistance and guidance to people with debt and money management problems in Sault Ste. Marie & District since 1969.

Ian Jarvis

Job Titles:
  • BOARD VICE CHAIR / CEO, BC Utilities Commission
Ian has been providing senior executive leadership in organizations that improve quality of life for over 25 years. He is the Chief Operating Officer at BC Utilities Commission, and former President and CEO of TransLink, Metro Vancouver's regional transportation authority. He is a Chartered Accountant and holds an Institute of Corporate Directors Designation.

Isaiah Chan

Job Titles:
  • VP Programs & Services With the Credit Counselling Society
Isaiah is the VP Programs & Services with the Credit Counselling Society. He has over 10 years experience in the non-profit credit counselling space. Prior to this, he worked in the banking industry. Mr. Chan holds a BA in Political Science and Family Studies, as well as his Accredited Financial Counsellor certificate.

John Eisner

Job Titles:
  • DIRECTOR / Former President and CEO, Credit Counselling Services of Atlantic Canada
John Eisner recently retired from Credit Counselling Services of Atlantic Canada, Inc. (CCSAC) where he held the position of President and CEO for 28 years. Prior to joining CCSAC, he spent 15 years working in the financial services industry where he held several senior level positions. John's true passion is helping people and is a well-known leader in the community. He strongly believes in giving back and has volunteered his time to various not for profit organizations where he served as the past chair of the New Brunswick Adoption Foundation, past chair of the Pavilion Cup, and past co chair of the Fortis charity golf classic. John currently serves as the Chair of the Board for Just Us, a newly formed charitable organization working to remove the stigma of mental health issues. Born and raised in Saint John, John is a proud New Brunswicker and believes that everyone deserves a hand up. In his spare time, he likes to golf, play hockey, travel, and spend time with his family.

Linda Morel

Linda Morel was 27 years old, had just been offered the position of Executive Director at the Sudbury Community Service Centre and this was her reaction. ‘'I didn't think I had a chance. My interview only lasted 20 minutes.'' Today, she can proudly say she has been with the organization for 31 years, all because of her desire to help people. Linda is the type of person you only have to meet once, or apparently only have to interview for 20 minutes. Her enthusiasm is contagious, her style is envigorating and her spiky hair exemplifies her spunk.

Linda Routledge

Job Titles:
  • DIRECTOR / Former Director, Canadian Bankers Association

Michael Massoud

Job Titles:
  • Principal
  • CA, CPA ( IL ), QAFP / TREASURER
  • Chartered Professional Accountant
Michael Massoud is a principal, Research, Guidance and Support at CPA Canada. His work focuses on the development of more comprehensive and transparent financial reporting in Canada and around the world. He leads several CPA Canada committees and task forces responsible for raising awareness of application issues of International Financial Reporting Standards (IFRS) in several of Canada's most prominent industries. Prior to joining CPA Canada, Michael had several years of business experience in major organizations, including the Canadian Accounting Standards Board, Royal Bank of Canada, LCBO, and PwC. Michael holds a Bachelor's degree in Business Administration from the University of Toronto. Michael is a Chartered Professional Accountant and the director of Finance, Analytics & Reporting at CPA Canada. Mike is responsible for directing and overseeing the organization's day-to-day financial reporting and accounting functions, financial analytics and budgeting, financial processes, and the finance team, as well as taking part in various projects and initiatives. He has also focused on the elevation of financial literacy in Canada, the development of more comprehensive and transparent financial reporting and raising awareness of application issues related to reporting matters. Michael is an active volunteer with CPA Canada's Financial Literacy program and the Government of Canada's Community Volunteer Income Tax program.

Rick Hancox

Rick Hancox has been a regulator for more than 25 years. He was the Chief Executive Officer of the Financial and Consumer Services Commission (FCNB). FCNB is an independent, self-funded Crown corporation responsible for the administration of a wide range of consumer and investor protection legislation in New Brunswick. FCNB had an education mandate and Rick has been very involved in the promotion of financial literacy in the province.

Roland Gagnon

Job Titles:
  • Member of Credit Counselling Canada 's Board of Directors
Roland Gagnon has been a member of Credit Counselling Canada's board of directors since 2014 and has been Treasurer since 2015. He has been involved in the credit counselling industry with other organizations in a director capacity for over 18 years. He holds a Bachelor's degree in accounting from the Université de Moncton and a Master's degree in Taxation from the Université de Sherbrooke. For the past 25 years, he has been serving his clients with their accounting and taxation needs.