PALADIN MEDICAL® - Key Persons

Job Titles:

• Client Services Manager
• Office Manager

LaVonne Waldon is Client Services Manager at Paladin Medical®, Inc. LaVonne's first responsibility is to ensure the clients have what they need to facilitate company services. She provides a wide range of skills to ensure smooth office management and communication with the clients. She facilitates communication between the President and other consulting staff concerning client requirements. Ms. Waldon is responsible for accounts receivable and all client invoices. She is also the office specialist in various technical and accounting software databases. She manages the client document portal and interfaces with website and IT services to maintain office functions. Ms. Waldon oversees production of the submission publication phase for FDA applications, converting and compiling the variety of document types to the format accepted by FDA. She ensures the applications are done and out the door on time. LaVonne manages the office "library", which includes template procedures for quality systems and technical training articles on medical device issues ranging from biomaterials to software validation. The Paladin Medical®, Inc. training and education database has proven time and time again to provide the information to clients as its needed in their corporate development. To keep abreast of the everchanging medical device industry; Ms. Waldon constantly strives to improve Paladin quality system template by reviewing both US and International regulations including the impact of ISO 13485:2016 and how the standard may require changes to the medical device manufacturers' quality management systems (QMS) and FDA's Proposed Quality Management System Regulation (QMSR). LaVonne Waldon, Client Services Manager, joined Paladin Medical® in 2016 to expand client services and support. Ms. Waldon facilitates communication between the clients, the President and other consulting staff to ensure client project requirements are met. She manages the company's computer systems and the web-based document portal provided for client file interchange and supervises the compliance of company quality system templates. Ms. Waldon brings over seven years' experience with a blood perfusion monitor product as a customer service representative, conducting client training and sales support. She has extensive database management skills, a relaxed communication and management style overseeing and supporting all aspects of company operations and services. LaVonne is our resident "Librarian" who keeps company details in order.