SELECT VOICECOM - Key Persons
Job Titles:
- Senior Vice President of Sales
With over 25 years of experience, Bobby has consistently cultivated success in sales, marketing, and operations across various consumer-centric companies.
His expansive leadership background encompasses product line management, overseeing large profit and loss (P&L) responsibilities, establishing strategic partnerships, and driving organisational development.
Job Titles:
- Director of Client Support
With her wealth of experience, Christy plays a crucial role in optimising outcomes for clients and ensuring effective campaign management.
Jermaine, as the hands-on leader, is responsible for formulating enduring operational strategies, managing IT system maintenance and upgrades, and ensuring adherence to regulatory agency guidelines and standards.
He fosters campaign success by ensuring appropriate staffing levels and implementing transparent reporting and analytics practices.
Job Titles:
- Campaign Solutions Manager
Jeron actively participates in the identification of technological solutions, coordinates workforce projection and optimisation, and oversees client-specific service level agreements.
His primary focus is to ensure that the staff meets client requirements while also taking charge of campaign launches and monitoring the day-to-day progress of campaigns.
With his attention to detail and comprehensive approach, Jeron plays a vital role in driving operational efficiency and ensuring successful campaign execution.
With a profound understanding of the BPO sector, Mark has leveraged his expertise to facilitate the growth of numerous businesses across various industries over the past 15 years.
Trevor, a trailblazer in contact center operations, showcases his innovative approach. He has acquired extensive knowledge in operational leadership through his diverse experience in start-ups, project management, and service and distribution environments.