CHARTERS ESTATE AGENTS - Key Persons
Job Titles:
- Managing Director, Charters Financial Services
Alain has a wealth of financial services experience spanning more than 25 years, time spent with Countrywide and Charters. Former Divisional Director at Countrywide, Alain is a true leader and expert within financial services sector.
Alice is our effervescent Sales Manager who thrives on delivering excellent customer service, always striving to build strong relationships with her clients. She offers a wealth of knowledge of the local area which has proven popular with her customers. This is coupled with her passionate and enthusiastic manner which makes her particularly approachable and well received by all. By her own admission she 'loves working in Estate Agency' and we at Charters love having her in the team.
Amy is an experienced, passionate property professional who is an integral part of the award-winning Charters team. Branch Partner in Chandlers Ford, Amy was also a Valuation Manager and an integral part of the Sales Progression team which ensured properties moved smoothly through to exchange and completion.
Job Titles:
- Lettings Associate Valuation Director
Andy has in excess of 30 years experience in the local property industry and has worked in both sales and lettings witnessing and handling the forever evolving property market during this time. Having successfully run his own property business as well as fulfilling various multi-office estate agency management positions, Charters is delighted to benefit from his extensive wealth of experience in managing our major Southampton operation. Andy has enthusiasm and passion for estate agency and is infectious with staff and clients alike.
There aren't many people in estate agency that can match Andy's experience - he has been in the business since 1988 and with more than 30 years' knowledge under his belt, he still has an unwavering passion for what he does. Andy has held various senior management positions throughout his career and places a high emphasis on delivering outstanding customer service. Andy is married with 2 children, enjoys coaching football, having fun with his family, and reading about almost anything he doesn't understand.
Ben is an experienced Land expert, with over 25 years in the industry. Ben has owned and run an independent sales and lettings agency in Bishops Waltham and is an integral part of Charters Land & Development team. He has an exceptional knowledge base and is well respected within the industry.
Job Titles:
- Mortgage and Protection Adviser
Brett is a highly experienced mortgage & protection advisor with 30 years' experience across the property industry in a range of roles. He lives locally in Chandlers Ford and is always dedicated to ensuring his client receives the highest level of customer service. With his extensive industry knowledge and diligent approach, Brett takes great pride in ensuring his customers get the expert mortgage advice for their home move, remortgage or investment purchase needs.
Job Titles:
- Mortgage and Protection Adviser
Brinda is an experienced Mortgage and Protection Adviser with over 15 years of experience in the financial services sector. Brinda excels at providing mortgage advice and support. She has a flexible approach, adapting each mortgage to the clients' needs and is dedicated in providing the right mortgage regardless the circumstance. With her wealth of experience, she can expertly advise on buy to let, adverse and any types of specialist lending.
Cameron has worked in the property industry for three years, gaining invaluable knowledge within both residential sales and lettings . Growing up in the local area, Cameron has expert local knowledge of the properties but also has an excellent ability for customer relations, well beyond his years. In his spare time Cameron devotes much of his time to family and friends whilst also enjoying his sporting events.
Charles is Branch Partner in our Alresford office following time spent across the Charters network, including at our market-leading Winchester office and Romsey as Valuation Manager. He brings over a decade of estate agency experience and enthusiasm to the team. He is a personable professional with strong local knowledge having lived in the area all of his life and is well regarded for his sound and practical marketing advice.
Job Titles:
- Mortgage and Protection Adviser
Chawley is a Mortgage & Protection Adviser based in Romsey. With almost a decade of experience advising clients on their Mortgage & Protection needs in the local market, Chawley has developed a great reputation for customer service. He is most passionate about making sure the experience of applying for a mortgage is a stress free as possible for his customers.
Christie has over 15 years of property and recruitment experience across the south. A vast network and extensive knowledge of the property market has shaped Christie into a true recruitment expert. Working alongside Charters for nearly 10 years, Christie has helped to attract and retain some of the best talent in the region. As a business, our people are our biggest asset and Christie plays a huge role to ensure we deliver excpetional customer service through our teams.
Claire has a passion and desire to help clients find their dream home. Her exceptional customer service experience sets her apart, due to having worked in the service industry for several years. Her interest in property, renovation, and development shines through in her personal life, having relocated over 14 times herself.
Dan is a true Romsonian having lived all his life in the area, schooled locally and played in every sport imaginable for several local teams. His sporting, competitive nature shows in his determination to be successful as his true passion, (outside of sport) is property and he has achieved so much in a short space of time. His obvious local knowledge is a huge asset but his love of the industry is always apparent and the office receives so many compliments about his polite enthusiasm. He is versatile as well as able to take on challenges through new things and he has even attained a level 2 skiing instructor status ! Naturally he is passionate about Romsey.
Job Titles:
- Associate Valuation Director
Darcy started his estate agency career in 1987 and has always applied his trade in the local area and within the Meon Valley specifically for over a decade. His detailed knowledge of the local area coupled with his wealth of industry experience has provided Darcy with a huge fan base of clientele spanning many generations. He has also been a local resident for over 15 years and loves nothing more than spending time with his daughter, who is a keen on her wildlife and countryside walks in the Meon Valley. When not with his daughter or at work you will find him on the local golf courses with friends and family.
Daryl has been in the estate agency industry for over 12 years with a proven skillset. A familiar face in Southampton and in particular covering east of the river for many of those years. Valuing all types of property's ensuring excellent knowledge and customer service. His wide expertise, coupled with immense likeability, are qualities recognised by his colleagues and his clients alike. Daryl is looking forward to guiding you through the house selling process within our new Southampton branch.
Job Titles:
- Mortgage and Protection Adviser
David has vast experience as an independent financial adviser dating back to October 2004 when mortgages became regulated by the FSA. David has provided advice since on Mortgages, protection and home insurance. and he now specialises in mortgages and protection in his home town area of Park Gate.
Dee spent seven years working in the public sector and loves interacting with people, in a fast paced work environment. Dee enjoys the property sector and she has already completed her Property Mark Level 3 - broadening her knowledge and understanding of the industry.
Edward leads the Alton team with his invaluable property experience, including time spent across our network of offices; in the Alresford, Farnham and Winchester branches. Edward has a passion for bringing people and property together through a high level of customer service. Edward is keen to succeed and help people in and around the local area to find their next home.
Ella's background is from a competitive equestrian career which requires a determination to succeed, good time management and an all-weather enthusiasm, all of which she displays in her estate agency career. She is welcoming, easy to talk to and totally disarming, receiving so much praise from her clients for her lovey character`. Being a local lady, her area knowledge is sound and she is so appreciated amongst her colleagues for her willingness to help.
Elle is a vital part of the Charters team. Her exceptional local area knowledge is second to none and she strives to build lasting relationships with all her vendors and purchasers. Elle has an approachable, warm nature and a determination to help people on their property journey. With experience in our Chandlers Ford, Winchester and Bishops Waltham offices, Elle is tenacious and driven when it comes to property.
Elliott is one of our founding partners, masterfully conducting and overseeing all day to day operations across the entire Charters network of offices. With over 25 years' experience, Elliott's tenacity and drive is contagious and key when training staff to offer the level of service synonymous with the Charters brand.
With her previous career in international eventing and show jumping, Ellouise already has a resilient and competitive nature, coupled with the most caring and empathetic approach which is perfect for a successful career in Estate Agency. Having fallen in love with the local area and moved here as a result, she is passionate about helping people discover this charming and wonderful setting and expresses the benefits to all her clients who are always appreciative. " I love where I work and do everything I can to help my clients find a suitable home and experience the lifestyle and community I have enjoyed."
Job Titles:
- Operations and HR Director
Emily is an incredibly driven individual with exceptionally high standards. Providing vital operational support to our Chairman, the senior management team and branch partners, Emily controls all company compliance, efficiency management systems, among many other responsibilities. She is also the Human Resources point of reference for Charters.
Erikson has enjoyed a successful career in estate agency for several years, predominantly in his hometown area of Titchfield, Hampshire. Passionate about the local area, it has been a career goal to fully utilise his exceptional knowledge and he prides himself on being the local property expert. Charters new property showroom in Park Gate provides this opportunity and he is so excited about assisting his existing and future clients in their property requirements.
With over 25 years' of experience as a Legal PA in London and Southampton, Fiona's most recent challenge was Training Manager for a commercial property developer. With up to 120 people to look after, Fiona polished her skills in managing peoples' expectations, events organisation and patience
Fiona is Head of New Homes and coordinates her team from Head Office. As well as building and developing relationships with established and new clients, Fiona continues to seek out new opportunities, adding to our impressive new homes portfolio. Fiona forges genuine relationships across all her clients spanning both National and Regional clients, whether it be a single plot development or an entirely new village creation.
Fred is used to dealing with the pressures of business having been in the hospitality industry for many years, managing high profile restaurants and hotels before finding his true niche in estate agency. He enjoys the busy environment and thrives when he has too much work as he has the ability to manage exceptional volumes of activity without losing the great care and attention to detail he pays to his daily routines. He is renowned for his focus on excellent customer care and receives much praise and positive testimony from his clients. Having grown up in the area he is also passionate about the market place he works within and constantly shows this enthusiasm to anyone looking to move locally.
Gary is the consummate professional and uses his extensive personal life experiences and industry knowledge to guide his clients with absolute sincerity, to their desired destinations. Overcoming challenges and 'out of the box' thinking are regular assets deployed in the pursuance of excellence.
Job Titles:
- Head of Sales Progression
Gemma oversees the experienced Charters Sales Progression team. Sales Progression provides our homeowners with a consistent line of communication with the legal process once they have agreed an offer on their property. This award-winning team ensures a smooth transition into exchange and completion. Gemma's property experience and knowledge of the business is invaluable when managing this crucial department within Charters.
Job Titles:
- Managing Director, Land & New Homes
George has a wealth of knowledge within the property industry across a large swathe of the South Coast which has been cultured over a successful 22 year career. Previously Head of Savills New Homes Dorset, his wealth of knowledge within the property industry across the South has proven invaluable. Before Savills, George was Head of New Homes Countrywide for Hampshire. He is an expert in all aspects of new homes sales and marketing, utilising our strong branch network of successful offices to sell new homes quickly and efficiently.
Grace is an experienced sales manager who grew up in Eastleigh and Chandlers Ford. As well as knowing these areas well, Grace is also very knowledgeable on Romsey and its surrounding area. Although a tender age she has been in estate agency since the age of 16 and her wealth of experience spans across sales, lettings and administration. Grace is a key member of the Charters team and her warmth and approachability means she builds client relationships from the very beginning of their home moving journey.
Gwen is our extremely patient, empathetic and methodical sales progressor. With a very responsible position, she manages to regularly update all clients of events throughout the process. Having enjoyed experience in the international property market, Gwen returned to the UK in 2014 and currently resides in Wellow.
Harrison is Charters' very own ‘action man' being heavily involved in charity fundraising principally for the Saints Foundation which includes sky diving and the uncompromising ‘Paras 10' which involves a 10km run with a large weight strapped to his back. Unsurprisingly, he is a keep fit fanatic and this outgoing determination is reflected in his disciplined and focussed approach to work which regularly involves early starts and working late in the office. A local lad, Harrison is well trusted by clients for his honesty and integrity and also by his office colleagues as he is so dependable through his structured organisation and never forgets to complete a task or make a call.
Harry has enjoyed a prolific career within the property industry having started in 2011 and most recently managed a local village office prior to joining the Charters Farnham team as a Valuation Manager. His depth of knowledge and experience covers a wide range of property styles and markets having also worked for a large corporate agency on the Hampshire surrey borders. He is known for his attention to detail and presentation and is well regarded by all our Charters clients. Having worked for both independent and corporate agencies across Hampshire and Surrey, Harry has a wealth of experience across a wide range of property styles and areas. His main focus is continuously providing the highest level of customer service and providing both buyers and sellers the best advice.
Job Titles:
- Sales Manager
- Sales Manager / Estate Agency
was the only career Hazel ever imagined herself working in and she has followed her vocation in life, enjoying the thrill of matching prospective purchasers to their dream homes and the buzz of Charters office life. Being a local lady, she loves working within her home town and having started her agency career upon leaving school she has accumulated a great deal of experience in the industry. She is renowned for her honesty and integrity but is also one of the most hard working people in the business and expects the same total dedication from her colleagues who are happy to oblige.
Heidi's kind, extroverted and exuberant energy, adds to her professional demeanour as an administrative assistant. With over six years' experience working as a Legal Assistant for multiple conveyancing and property solicitors. Where she has mastered her skills in tailoring her communication with each client, attentive to fact checking and preparing legal documents. In addition to this she has previously worked in administration for the Southampton City Council, enabling her to become adaptable in various administrative roles.
Job Titles:
- Mortgage and Protection Adviser
Having had an extensive career in the property industry covering all aspects of residential sales, Iain applied his skills and knowledge to the financial world, becoming a mortgage advisor several years ago. This experience in the housing market provides valuable assistance to his mortgage clients on their journey to purchasing a home as he is able to empathise and advise on the challenges his buyers may face. This is part of the role Iain enjoys as he loves to maintain an excellent ongoing client relationship and takes pleasure in advising every step of the way. When he is not in the office, he spends his time with his family, two dogs and the odd game of golf.
Jack, being at the early stages of his property career, is driven, ambitious and keen to succeed. He prides himself on providing the best customer service experience through his honesty and integrity. He enjoys building relationships with the local community and finding clients their dream property. He is reliable, dedicated and organised to a tee.
Jaqueline is highly motivated and competitive in nature, winning multiple listings, prior to working as a property valuer. She understands the challenges of finding the right property, relocating from Africa 7 years ago, falling in love with the area and is now a proud local. She has a keen eye for detail, having undertaken the interior design in each property lived in, her enthusiasm continues in pursuit for finding the perfect property for her clients.
Having been raised in the local village of Hursley Jasper has excellent knowledge of the local area and all that it has to offer. Jasper has travelled and worked across the globe gaining invaluable skills to deliver the best customer service. His passion for property is why Jasper excels at what he does.
Jen is an experienced property expert. As a local resident herself, Jen has great knowledge of Winchester and the surrounding area. In a Sales Coordinator role, Jen brings her property experience, administrative and organisational skills to the team.
Jess is an experienced member of Charters team, as a Property Manager based in our Head Office. Jess has previous property-related experience including time as a viewing assistant in Romsey. She had the responsibility of showing clients our homes and liaising with our sellers. She is bubbly and engaging and receives many plaudits for her ability to retain knowledge and information about the homes she views.
Jessica is our hard working and enthusiastic Lettings Manager at the Southampton property showroom. Bright and bubbly, she is always positive and willing to provide exceptional levels of communication and service standards and her honesty and integrity always results in praise from our clients.
Jo is our ambassador for 'after sale' customer. Each and every client has their hand held, from point of sale to completion, with Jo artfully guiding her clients transactions through the often turbulent legal process. Jo has both relevant industry and personal experience of the complete moving process, on the back of her outstanding customer service achievements in her collective Administrative, Sales and Lettings roles across several of our Charters offices.
Jonathan is Associate Director in our Park Gate office. He is a consummate professional and highly experienced in all aspects within our industry. Jonathan has over 20 years experience in estate agency including several successful years heading up the Charters Alton and Farnham teams. He is supported by a local team of hard working experts who are passionate about delivering the highest level of customer service.
Jonny has worked in the property industry for three years, gaining experience within residential sales and lettings. Growing up in the local area, Jonny has exceptional local knowledge and prides himself on being the local property expert. Prior to joining the Southampton team, Jonny gained further valuable experience as Sales Manager in our Winchester and Bishops Waltham branches.
Jonny is a Valuation Manager with an excellent level of experience both in the residential sales market in Romsey, Winchester and the surrounding area, as well as the New Homes sector. He is a valued member of our team, offering a professional and proactive service to his clients and always going that extra mile.
Having visited Hampshire from her native Australia 17 years ago, Julie planned to stay for a year but fell in love with the local area and an Englishman and subsequently never returned. Her background in management and customer services is well suited to her role as office manager where she facilitates the smooth running of the various departments in the Charters Southampton Office. Her excellent organisational skills really come to the fore in this challenging role which she makes look effortless and her love of looking after people and providing high levels of customer service are always evident.
Juliet has returned to Hampshire after many years living and working in Hong Kong and Cornwall. She has had previous experience in Estate Agency in London, and more recently in Cornwall. With a passion for property, Juliet has also worked on the design and construction side. Juliet is a key member of the Alresford team. She is motivated and friendly, with excellent local knowledge who is always keen to help people find their dream homes.
With her degree in Journalism, Katie has an unwavering attention to detail and applies this to her role very adeptly, which has always been appreciated by her clients as her customer service is second to none. She has a passion for estate agency and this is evident when you meet her as loves to match her clients to the right property.
As Head of our administration team, Katie is responsible for the smooth running of the estate agency operation by providing valuable admin support to the branch network. Her qualities in organisation, time management and acute attention to detail are a fitting match to the skills required in her very important role. Having spent the last 10 years in estate agency administration, her knowledge in this field is invaluable and she is the constant source of much positive testimony from our clients.
Kerry has invaluable experience in the property industry including a previous role with a large corporate chain involved in selling a wide range of properties across Southampton. Her calm and reassuring persona has proved particularly pleasing to our clients who thoroughly enjoy liaising with her. Kerry lives in a home designed and constructed by her and her husband Richard, along with their two children, Lewis and Max.
Having started his agency career in 2003, Kevin has always worked and resided in the Southampton area, running his own successful business in Bitterne before overseeing the Sales division of a large Franchise business across the whole of Southampton and as a result has an exceptional understanding of the local area and the market.. He is a well regarded estate agent with impeccable attention to detail and presentation which has earned him an exceptional reputation amongst fellow professionals. Kevin assists in the smooth running of the successful Southampton office of Charters and is also one of the lead valuers for the operation.
Job Titles:
- Mortgage and Protection Adviser
Kevin is a top industry performing mortgage and protection adviser, successfully having served several of our clientèle for numerous years, demonstrating exceptional product knowledge and consistent mortgage broking skills.
Lewis has been working in the industry for several years and has a proven track record throughout Hampshire, including Alton, Southampton and Winchester. He thrives on providing a high level of customer service and exceeding the clients' expectations as his organisation and attention to detail is second to none. He also enjoys seeing the joy when he is able to match people with their perfect property.
Lisa is an office administrator within the Romsey branch. She also provides administrative support to the Charters Land & New Homes and Commercial teams. With excellent organisational skills and attention to detail, plus over 20 years experience across independent estate agencies in a variety of roles, Lisa's knowledge and expertise is invaluable. As a local resident for over 25 years, Lisa also has a great deal of geographical knowledge too.
Lisa has worked within the property sector for several years, including time spent in the new homes arena and in Operations undertaking project work. Lisa has many years of customer service experience and she has a calm and methodical approach - a perfect fit for the sales progression team.
Lyn brings to the business over 20 years of financial experience from a broad spectrum of businesses and has lived locally since moving to the area to study at Southampton University.
Job Titles:
- Associate Valuation Director
Mark is a highly experienced professional who started his career in 2007 within the land and new homes sector. Throughout his career he has managed a number of highly successful residential award-winning offices across the region including several years in Winchester. Having dealt with a variety of sectors and markets, Mark has the expertise and passion to offer the very best advice and nurture each client through to the point of completion.
Job Titles:
- Team Member
- Valuation Manager
Matthew is an experienced team member, having previously worked in our Winchester, Alton, Alresford and Bishops Waltham branches. His wide expertise and knowledge, coupled with immense likeability, are qualities recognised by his colleagues and his clients.
Michael is a highly experienced professional having spent several years working within the Chandlers Ford and Winchester marketplace whilst excelling within Charters. He attended schools and college locally before going onto complete his degree in Guildford. His local knowledge of property values in Chandlers Ford is excellent and he is passionate about delivering an exceptional customer journey.
Nathan's drive to build strong and lasting relationships with clients is his constant focus and has been one of the fundamental values that has led to him being one of the most highly regarded members of the Bishops Waltham team. He is friendly and approachable and has achieved great success in his agency career in sales and lettings. He is local and has a good working knowledge of the area.
Ned has always wanted to be an estate agent and his enthusiasm is always evident as his clients regularly comment on his happy nature and willingness to go the extra mile. Coming from a large very close family he is constantly keen to converse with everyone he comes into contact with and has a great desire to build lasting relationships with clients. Although chirpy, his rugby enthusiasm and competitive mature means he always wants to be at the top of the league tables.
Starting his career in 2006, Nick has worked for both independent and corporate estate agencies, winning many company awards across Hampshire, Surrey and Berkshire. He is a very focussed and organised individual, who constantly provides a high level of customer service. He began his Charters career in the market-leading Winchester branch as an Associate Valuation Manager and has been promoted to Branch Partner in Farnham.
Job Titles:
- Lettings Valuation Manager
Oliver has been in estate agency for over five years, with experience in both sales and lettings and is very self-motivated and enthusiastic. As a passionate local resident, Charters are privileged to welcome his dedication to the local office where he is so proud to provide the most committed personal service.
Oliver is Branch Partner in our Winchester office. After moving across from the same role within our Alresford office, Oliver has also spent some years as a senior valuer in Winchester too. Oliver is the consummate professional, achieving success time and time again in a highly competitive environment.
Job Titles:
- Associate Valuation Director
Paul is a vital part of Charters Romsey team who has a career in estate agency spanning 20 years. His detailed local knowledge has assisted in establishing his credentials as one of the key members of the original Charles Powell organisation which was acquired by Charters and he has a well regarded reputation for considerate customer care. Paul lives locally with his wife and three children and enjoys being part of his local community.
Phil is a welcome addition to the Charters Group Board, bringing with him extensive experience leading finance departments across a number of sectors, including his own firm and a lengthy career as Finance Director at Arthur J. Gallagher, the global insurance brokerage, risk management and consulting organisation. Phil oversees the finance department to enhance its reporting, flow of data, insights to the management team and to support the Group's financial operations efficiently and strategically. He brings a superb CV and exceptional experience that will benefit our Group activities.
Phil has been valuing and selling homes across Southampton for more than 20 years and has a great passion for property and moving people into their dream homes. Having spent much of his life in the Shirley area of Southampton he is well placed to provide expert advice in the area and assist with finding clients their next home. He is renowned for his, attention to detail, boundless energy and enthusiasm, local knowledge, and ability to expertly negotiate property transactions. Well loved by clients and the team alike, Phil looks forward to serving the needs of the Southampton property clientele.
Rachel has over twenty years experience in Finance, for various other businesses. Her knowledge and experience is invaluable to the team. She also has local knowledge, having lived in Southampton for most of her life.
As part of our marketing team, Ravina's talents and skills are highly impressive, being proficient in all the relevant design programmes which has been a huge influence in gaining the impressive industry awards which have been bestowed upon the Charters marketing team and website. A self- taught designer with a fine art degree, specialising in painting and experience in print design, Ravina also has a versatile digital portfolio online and ensures that the exceptional presentation of Charters marketing output remains at the forefront of the industry. By her own admission she is obsessed with brand design and motion graphics and we are delighted that she is able to use these skills under the Charters banner.
Rebecca's warm personality, property experience and determination mean she is well-received within the branch and by her clients. Rebecca is well organised and passionate when it comes to property and is instrumental in making all our clients aware of our available properties as they come to the market.
Rebecca has lived in the Bishops Waltham area all her life and is continually praised for her knowledge on viewings which has assisted her clients tremendously. She is an experienced professional whose effervescence and enthusiasm is immediately apparent when you meet her and makes the viewing experience exceptional.
Rebecca is part of the Alresford team. Her previous experience in the property market includes time spent as a Sales Progressor for Charters Alton and Farnham offices. Her knowledge and experience means she is best placed to assist homeowners move stress-free. Rebecca builds rapport with her clients and is a welcomed point of contact, moving the house-buying process along as seamlessly as possible.
Rebekah is one of the most well qualified on our successful administration team having spent so many years as a personal assistant to the director of a large local company as well as managing an investment portfolio and customer care for a large property company. She has also worked in property sales and this has enabled her to be a versatile allrounder capable of dealing with the nuances and spontaneous challenges of the property market. Above all she has the warmest and kindest of personality and is popular with her colleagues and clients alike having excellent communication and organisational skills.
Richard has been working in the industry for many years and has a proven track record throughout Surrey and Hampshire. He thrives on providing a high level of customer service and exceeding the clients' expectations by providing honest and personal advice. He is reliable and dedicated to providing an excellent experience to the client by being able to offer vast knowledge on both the sales and letting markets.
Rick Stein brings a hint of their Cornish heritage to the heart of Hampshire, serving fresh fish, simply cooked to Rick's tried and tested recipes. There's something for everyone here and for every occasion too, from leisurely lunches with friends to a romantic dinner and everything in between.
Job Titles:
- Mortgage and Protection Adviser
Rob has worked in Financial services for the last 23 years, predominantly focused on Mortgages for residential & new build customers. Rob is passionate about matching the right mortgage to his customers' priorities and making sure that people have access to the right advice, to help them find their dream home.
Robert is our Chairman whose visionary leadership has seen Charters go from strength to strength. Robert is immensely proud of our brand, our people and our business which now serves residents across the two counties of Hampshire and Surrey. With an ever-growing network of offices, currently seven, Robert is also enormously committed to local causes and community engagement, investing a great deal back into the heart of our local communities.
Rosie has been a part of the Charters team for over two years, with experience in both sales and lettings. After completing her studies in Winchester, Rosie joined the city centre team. She was born and bred in Winchester and her knowledge of the local property market is impressive. A passion for property has always played a big part in Rosie's life and she has blended this with her exceptional ability to build trusting relationships with clients and landlords alike.
Sarah has worked in our Winchester office for over three years, with a focus on lettings. She is a natural 'people person' and her Google reviews back this statement up. Sarah loves to help people find their dream rental home and her passion for property is infectious, with a knowledge of the Winchester property market which is second to none.
Sarah Harris Valuation Manager Sarah is an instrumental and effective member of our Alton team, efficiently supporting those moving into and out of the Alton area. Office: Alton Email: s.harris@chartersestateagents.co.uk Telephone: 01420 87666
Simon has relocated back to Hampshire after 10 years marketing for architects, luxury retirement community operators and estate agencies in prime central London. Simon has many years' experience and exceptional local area knowledge. His understanding of traditional and modern marketing channels means he can tailor the service and continue to build on the established brand.
Job Titles:
- Associate Valuation Director
Simon began his estate agency career in 1987 and he has specialised in successfully selling a wide range of Southampton's finest properties. His depth of knowledge is second to none and his sales expertise, coupled with a passion for providing the best level of service to his clients has resulted in a high level of repeat business and recommendations.
Job Titles:
- Mortgage and Protection Adviser
Simon is an experienced Mortgage and Protection Adviser with a demonstrated history of working in the finance industry for over 12 years. Specialising in Residential, Buy to Let and New Home Mortgages, Simon loves helping customers with all their Mortgage and Protection needs.
Stephen started his career in estate agency 30 years ago, after studying and completing the ISVA (surveying ) examinations. He has experience in all aspects of Estate Agency and has specialised in sales progression for many years. Stephen is passionate about offering exceptional customer service and enjoys assisting both sellers and buyers achieve their goals in the what can be a challenging process.
Stephen is the Branch Partner in our Romsey office and is responsible for providing the standard of service our Romsey clients expect. Stephen has over 20 years experience in Estate Agency Management and is a true professional as well as a perfectionist who lives locally and is passionate about his team's commitment to the Branch and our customers.
As a senior industry figure, Suzanne has had an illustrious 14-year career in property. This has included senior roles in both large corporate and independently run agencies across London and Surrey. Suzanne brings this crucial experience across the property industry to Charters helping them further improve the award winning service that they are all ready renowned for. She has a motivational and warming personality which complements Charters.
With a degree in history, law and politics, our bright spark, Thomas is particularly well qualified to provide valuable advice to his clients on the legalities of the sales and lettings business as well as understanding the economy and property market. This, coupled with his experience in the hospitality industry and inherent polite charm makes him very popular with his clients. His passion for finding suitable homes for clients means he is always working with the only exception of the times when his beloved Southampton FC are playing.
Despite his youthful appearance, Toby has been in the industry for six years working across a number of locations on the south coast. Living locally to the Park Gate branch, Toby thrives on providing a high level of customer service and seeing the joy when he is able to match people with their perfect property. His passion extends to ensuring that everyone's move is as smooth as possible and his organisational skills and attention to detail is second to none.
Tom has excelled in the industry having been instantly successful, gaining numerous creditations for outstanding performances, largely due to his proactive yet approachable manner and attitude to excellent customer care. Living in the local area, his depth of local knowledge and maturity beyond his years has gained him a large client base of advocates and clients happy to work on his recommendations. Keen on adventurous outdoor activities, it is evident that this positivity and commitment is carried through into his working career where he is always determined to complete a task thoroughly and exceed his customer's expectations.
Vanessa is the most patient, kind hearted and sympathetic person whose career and life could not have been a better preparation for her role as a Sales Progressor. Having previously worked in the Oil industry, she is proficient in the skills of negotiation and mediation and having undertaken major moves with work to Canada, Australia and Europe she naturally understands the frustrations of house moving better than most! As her name suggests, she is a pleasure to work with and her personal motto of ‘there is a solution to everything' comes in very handy within her important role.
Vicky is Office Manager in Charters Head Office. She is the point of contact for all staff within the Charters Group.
Job Titles:
- Training and Development Director
As a Senior Branch partner, Victoria was one of the most successful Estate Agents within the Charters Group renowned for providing the level of outstanding customer service that we strive for. She is now responsible for imparting her high standards and ethics to the whole of the Charters team through her role of Training and Development Director. Her attention to detail and client care has assisted the Charters brand to become the market leader within the communities it operates in.
Wendy is our wonderful and lovely Office Manager of the impressive Southampton branch and facilitates the smooth running of the various departments as well as being responsible for the warm welcoming of our visitors, a role which she performs exceptionally. Her diverse wealth of experience in various previous roles has given her the perfect skill set to be a wonderful host to clients in the office , showing great customer care and interpersonal skills. As a local lady, she also offers ideal advice on the local area which is always well received from those looking to move to the Southampton area.