ALTCEW - Key Persons


Bethany Phenix-Osgood

Job Titles:
  • Director of the Planning & Resources Department and Tribal Liaison
  • Planning & Resources
Bethany is the Director of the Planning & Resources department and Tribal Liaison at ALTCEW. Working with this agency has provided Bethany the opportunity to continue the work she loves, serving our community. "My passion has always been taking care of people and meeting them where they are in their life's journey." Bethany appreciates the opportunity to learn from people who are different than she is as it boosts her ability to learn, grow, and develop personally and professionally. "I believe in being compassionate and open to learning from and working with people from all backgrounds."

Chris Jackson

Job Titles:
  • Aging & Long Term Care As an Options Counselor
  • Options Counselor / Housing Support Specialist
Chris works with Aging & Long Term Care as an Options Counselor and Housing Support Specialist in the Community Living Connections program. "Housing should be a right, not something that is only an option for people of wealth. We need to make sure everyone has the right to access the kind of housing they want." Chris likes being exposed to other people's thoughts and opinions, learning how others are affected by different constructs in society, and learning more about people's backgrounds.

Faran Soheili-Richards

Job Titles:
  • Operations Data Analyst
Faran has been working at Aging & Long Term Care for 23 years, most recently in the Contacts Department. Faran enjoys working at ALTCEW because our mission of promoting well-being, independence, dignity and choice for all older persons and individuals needing long term care aligns with her own personal beliefs. Faran is a firm believer that "prejudice is the result of fear of unknown, and fear is the result of lack of knowledge."

Jeannie Robinson

Job Titles:
  • Supportive Housing Specialist
Jeannie has been working for ALTCEW since 2015, and currently works for Supportive Housing Program. She enjoys the ability to offer a helping hand to those who need support in our community and assisting clients in any way she can. "Not only giving emotional support but also concrete help… That means a lot to them and me." Jeannie appreciates that ALTCEW is "making conscious efforts to have staff with diverse backgrounds in age, training, culture, and skills. I keep learning from all of our staff. I'm happy to be working here and hope to pass on some of my experiences."

Kari Stevens

Job Titles:
  • Community Living Connections Director
  • Director of the Community Living Connections
Kari is the Director of the Community Living Connections (CLC) program at Aging & Long Term Care. Kari has been working with vulnerable and marginalized populations within the Spokane community for over a decade. "Working at ALTCEW has provided an opportunity to continue focusing on our aging and disabled populations and ensuring equitable access to resources they need to remain safely in their homes as long as possible." Kari believes that working with diverse cultures provides a broader picture of our world and what we need to accomplish to ensure inclusion. "Our community is a diverse environment, and all of our community members deserve equitable access to assistance."

Khristina Scheideler

Job Titles:
  • Executive Assistant
Khristina has been working with the agency since 2015 in the Administrative Department. "My position allows me to serve both internal and external customers and our staff are wonderful to work with. The work that ALTCEW does is important to me because we provide vital services to some of the most vulnerable members of our community." Khristina believes in the unique opportunity to see the world from various perspectives. "I believe that we grow as individuals through experiences and having the opportunity to meet, work with, serve, and learn from others that have different backgrounds and experiences from our own."

Molly Bies

Job Titles:
  • Case Manager I / VDHS Care Coordinator
Molly has been working with the agency since 2017 in the Case Management department. She believes the work she does is important because she can develop personal relationships with clients and offer support to those who have little to no other options in the area. Molly celebrates different perspectives as they "expand your world view and belief systems. From the idea that there is power in belonging, I would love to see more diversity so all can feel celebrated, and no one feels isolated in their experiences."

Savannah Reams-Taylor

Job Titles:
  • Marketing & Outreach Coordinator
Savannah works in the Planning & Resource Department as the Marketing & Outreach Coordinator. She enjoys working at ALTCEW because she feels that the agency greatly supports its staff, promotes a healthy work environment, and "does important work in the community to help all older adults and adults living with disabilities access available resources and supports." Savannah hopes to continue expanding on her thoughts, opinions and experiences by surrounding herself with others who have different backgrounds and perspectives on life. "Being surrounded by different world views can offer a wealth of experiences I would not otherwise encounter."