HOMETOWN FCU

Most card fraud occurs, not by stealing the card, but just the number. Thieves are now making cards with stolen information and using that card at self-serve locations that do not require ID verification. For this reason, we have a fraud monitoring service for both our Debit and Credit cards. Falcon, (our fraud monitoring service) will call to see if you are the person performing the transaction triggered by a score assigned by a series of questions and also based on your normal activity... We want to keep you and your card safe, so please keep us informed as to the best number to reach you at, both at home and during the day. A cell number is best, that way the call comes to you and they can status your card immediately if there is a problem. We also suggest keeping your card numbers somewhere safe in case you need report them stolen... These calls ARE NOT coming from Hometown. Our system is secure, but they are "spoofing" us by using our phone number and/or name on another phone..

Primary location: Peru United States