RHTM - Key Persons


Amy Clayton

Job Titles:
  • Business Manager

Andrew White

Job Titles:
  • Coordinator
Biography Andrew White has had 40 years in the Restaurant / Hospitality industry as a Chef / Food Service Director working in casual dining, resort, hospital, independent/assisted living, high school, country club, in Ontario Canada, North Carolina and Knoxville. Enjoys working with food, has prepared meals for groups over 1,000 people. Started working for UT at the Culinary Institute on Feb. 2022 and is actively involved in the FOOD4VOLS program on campus, where food is harvested on campus and made into to meals for students and faculty available at the BIG ORANGE PANTRY at not cost. The remainder of food collected is donated to Local non profits to help the local community.

Ann Berry

Job Titles:
  • Professor

Ann Fairhurst

Job Titles:
  • Professor Emerita

Blaine Wilcox

Job Titles:
  • Store Leader

Brian Keyes - VP

Job Titles:
  • Vice President

Brian Lee

Job Titles:
  • General Manager

Casey Williams

Job Titles:
  • Store Manager

Charles Starks

Job Titles:
  • Executive Director

Chris Sneed

Job Titles:
  • Assistant Professor
  • Support Staff

Christopher Kelley

Job Titles:
  • Member of the Hospitality and Tourism Management Team
  • Senior Coordinator
  • Senior Coordinator / Retail and Merchandising Management

Craig Shields

Job Titles:
  • Vice President, ECommerce

Dan Jin

Job Titles:
  • Assistant Professor
  • Member of the Hospitality and Tourism Management Team

David Rookstool

Job Titles:
  • Branch General Manager / Safety

Dennis Tumlin

Job Titles:
  • Executive Director

Donna Burns

Job Titles:
  • Chief Service Officer

Dr. Junehee Kwon

Job Titles:
  • Department Head, Professor
  • Professor and the Department Head
Dr. Junehee Kwon is a professor and the Department Head for Retail, Hospitality, and Tourism Management in the College of Education, Health, and Human Sciences at The University of Tennessee, Knoxville (UTK). She joined the UTK in August 2022. Previously, Junehee was a professor and graduate program director in the Department of Hospitality Management at Kansas State University and an assistant/associate professor and the director of the didactic program in dietetics in the Department of Nutrition and Food Sciences at Texas Woman's University. She was conferred Bachelor's degree in Food Science and Human Nutrition in 1991 from Seoul National University, Korea, and Master's and PhD degrees in Hotel, Restaurant, and Institution Management from Iowa State University in 1995 and 1999, respectively.

Elizabeth Rafferty

Job Titles:
  • Career Cluster Consultant

Fred Jacob

Job Titles:
  • Owner

Heath Lowe

Job Titles:
  • Store Manager

Heejin (Jeanie) Lim

Job Titles:
  • Associate Professor

Hongping Zhang

Job Titles:
  • Member of the Hospitality and Tourism Management Team
  • Clinical Assistant Professor

Horace Hamilton

Job Titles:
  • Vice President of Merchandising, Retired

James Williams

Job Titles:
  • Associate Professor
  • Member of the Hospitality and Tourism Management Team

Janice Taylor

Job Titles:
  • Owner

Janis Holifield

Job Titles:
  • Customer Service Research

Jason Carpenter

Job Titles:
  • Practice & Associate Department Head of Academic Affairs
  • RMM Internship Coordinator

Jed Dance

Job Titles:
  • Owner

Jill Thompson

Job Titles:
  • Executive Director

John Jankowich

Job Titles:
  • Senior Buyer

Kai-Sean Lee

Job Titles:
  • Assistant Professor
  • Member of the Hospitality and Tourism Management Team
Biography Kai-Sean Lee is an assistant professor who previously pursued a career in pastry, culinary, and specialty coffee. His research interests lie in the intersection among aesthetics, gastronomy, and culinary narratives. Known primarily as a qualitative methodologist, Kai-Sean specializes in interpretivist and impressionist qualitative methodologies including autoethnography, narrative inquiries, conceptual inquiry, and non-positivist research designs. He is also an adamant advocate for "slow scholarship" which stresses for a more deliberate and immersive orientation to research, thinking, and learning. As a teacher, Kai-Sean enjoys teaching culinary fundamentals, principles of baking and pastry, gastronomy, and beverage studies. His teaching philosophy draws heavily on a pedagogy of care, which prioritizes human empathy and a safe learning environment. Students in Kai-Sean's classroom can expect to learn a lot about themselves, their classmates, and the many nuances that sustain them. Most importantly, Kai-Sean is profoundly known as someone who knows a lot about nothing, and nothing about a lot of things. He too, looks forward to growing with you amid this journey. On a fun note, Kai-Sean identifies as a (wh)ine enthusiast, meaning he loves to drink wine and whine about life.

Karl Thomas

Job Titles:
  • Owner, Greater Tennessee

Ken Knight

Job Titles:
  • General Manager

Kimberly Billings

Job Titles:
  • Senior Manager

Marcia Johnson-Lane

Job Titles:
  • Administrative Specialist II
  • Graduate Secretary
Biography Assists current and prospective Retail and Hospitality and Tourism Management graduate students with finishing applications, HR functions, comprehensive exams, office and GTA assignments. Manage reservations and payments for Ready for the World Café and other cooking classes offered. Take all in coming payments and make deposits accordingly. Marcia has been with the University for 23 years, her accomplishments within the College of Education, Health and Human Sciences include:

Marilyn Caruso

Job Titles:
  • Customs Operations Manager

Martha Axford

Job Titles:
  • Owner

Michelle Childs

Job Titles:
  • Director of Graduate Studies

Mike Connor - President

Job Titles:
  • President

Myra Loveday

Job Titles:
  • Practice and Rocky Top Institute Director

Robin Bayless - CMO

Job Titles:
  • Vice President of Marketing

Ron Houser

Job Titles:
  • Market Partner

Scott Pejsa

Job Titles:
  • Regional Vice President, Operations

Sejin Ha

Job Titles:
  • Professor

Sharon Carpenter

Job Titles:
  • National Sales Manager

Stefanie Benjamin

Job Titles:
  • Associate Professor
  • Member of the Hospitality and Tourism Management Team

Steve May

Job Titles:
  • Director of Lynchburg Homeplace

Susan Whitaker

Job Titles:
  • Consultant

Timothy Romero

Job Titles:
  • Regional Vice President

Tyler White

Job Titles:
  • Member of the Hospitality and Tourism Management Team
  • Assistant Professor of Practice and Director of the Culinary Institute
  • Practice and Director of the Culinary Institute
Biography Tyler White is an Alumni of the University of Tennessee Knoxville, and has been teaching at the UT Culinary Institute since graduating with his masters in Retail, Hospitality, and Tourism Management in 2010. His industry experience includes working and managing numerous kitchens in private clubs, hotels, resorts, and restaurants in North Carolina and Tennessee. White serves as the State of Tennessee's ProStart Lead judge, and serves on multiple educational boards that oversee culinary arts training in the state. White created the food4VOLS program that he created to reduce food waste and food insecurity on UTK campus, and currently teaches multiple culinary classes, oversees the UT Culinary Club, and is the official caterer of the UT Chancellors Tailgate at football games. Education M.S. - The University of Tennessee in Retail Hospitality and Tourism B.S. - Western Carolina University in Hospitality Management

Warren Jahn

Job Titles:
  • Director, Revenue Systems Training / Learning & Delivery

Youn-Kyung Kim

Job Titles:
  • Member of the Hospitality and Tourism Management Team
  • Professor