SMARTFLYER - Key Persons
Job Titles:
- Virtuoso As an Account Director
With over two decades of travel industry experience, Amy brings knowledge of both the hotel and consortia sides of hospitality to her role as Director of Affiliates at SmartFlyer.
Upon graduating from the University of Florida with a degree in Public Relations, this small town girl arrived in Miami in the mid-1990s. She fell in love with the energy and excitement of this growing multicultural city and made it home for eighteen years. After a stint at a global PR firm's regional office in Miami, Amy soon realized that the travel industry was her calling.
Early on, she moved into sales which meant agency events in New York and London alongside traveling to the off-the-beaten-path properties across the Caribbean, therefore igniting a passion for authentic travel experiences. Amy's next career move was to the newly opened Mandarin Oriental, Miami which was the city's first international luxury brand to come onto the scene. The art of gracious, intuitive service further shaped her view of hospitality - and perhaps a taste for Rosé Champagne! But, Amy's career-defining experience was working for Taj Hotels and Resorts. She was tasked with re-introducing The Pierre to the U.S. travel agency community at which time she commuted between Miami and New York. The bonus was a life-changing three-week sojourn throughout India.
In 2014, after working at hotels that were preferred partners of Virtuoso for more than a decade, Amy joined Virtuoso as an Account Director. This role included managing relationships with agency members including SmartFlyer. Based on her existing relationship with the Smarties as a hotelier, she managed the SmartFlyer account with synergy built on a shared value of the client experience. While at Virtuoso, Amy added Fiji, Australia, and Hong Kong to her list of favorite destinations. Outside of her work, Amy is the mother of a 7-year-old son and stepmom to 19 and 21-year-old daughters. She is also a dog mom to Marley, a Silver Labrador. She and her family enjoy the outdoor life in Central Florida spending most warm weekends boating. Amy is also an avid Peloton enthusiast.
Job Titles:
- Traveler Top Travel Specialist
Erina was the first SmartFlyer agent to be named to the Travel Agent 30Under30 list and has since been honored by Forbes as one of the Asian-Americans Who Are Shaping the Travel Industry. She is frequently quoted as a travel expert in CNN Travel, Vogue, Harper's Bazaar, and Forbes. Erina sits on the Travel + Leisure A-List Travel Advisory Board, Virtuoso Marketing Committee, ACCOR Travel Agent Advisory Board, IHG Global Sales Advisory Panel, and is the Founder of EQTR, a non-profit mentorship program developing future BIPOC travel leaders and entrepreneurs.
Kayla began chasing passport stamps as a teenager and hasn't stopped since. Her passion for storytelling and brand building has blossomed into her role as Director of Content.
Upon receiving a dual degree in International Studies and French, Kayla began working in the travel industry mere weeks after graduating. With a background as a former travel agent and passionate social media marketer, her experience aligned perfectly with SmartFlyer's thoughtful approach to storytelling. During her five-year tenure with the agency, she has both led and contributed to many of SmartFlyer's ground-breaking initiatives, including its annual agency-wide summit, SmartFlyer CORE. Until recently, she was the creative mind behind the agency's impactful social media presence, @thesmartflyer. Today, her work is focused on creatin g compelling content in tandem with travel industry partners to amplify their stories through the SmartFlyer lens.
In her perpetual chase for enriching adventures and airline miles, Kayla has visited-and often revisited-both beloved destinations and remote corners of the world; some treasured experiences of late have included Peru by train, Vietnam by tuk-tuk, and Morocco by hot air balloon. Though her favorite mode of transportation is, hands down, a safari game vehicle because it means she's in her most cherished setting on earth-the African bush. Safaris through Tanzania, South Africa, and Namibia have inspired what she hopes are future trips to Botswana, Kenya, Zimbabwe, and Rwanda. Forever on the hunt for the next hot travel trend, you can typically find Kayla reading, running, writing, and creating content, a cortado (or glass of wine, depending on the time!) rarely out of reach.
Stuart Reay has worked in the travel industry since 1986 where he started with the UK's largest travel agency, Pickfords.
After completing a diploma in travel he worked in Europe and the Caribbean for 3 years as a tour guide before arriving in Australia in 1993 where he worked for Flight Centre for 13 years where he was Top Consultant Australia wide 3 years in a row. Stuart then worked in the NSW State Management Team as the Airline Product Development Manager Role, where he was reknowed as the "Airfares Guru" due to his long industry experience and Airline relationships. He lives to travel and is always trying to include new destinations in any of his itineraries.
In 2006 Stuart joined Fairflights as a home based consultant and in 2009 he became a partner and Director in the business.
With over seventeen years of luxury travel and hospitality experience, Tori brings her background spanning sales, branding, communications, and digital marketing to her role as Director of Marketing at SmartFlyer.
Upon graduating from the University of Oregon with a degree in English, Tori joined Starwood Hotels in Seattle, Washington. From there, she relocated from the West Coast to the nation's capital where she fell in love with the vibrant energy and fast pace of D.C. life. In 2013, Tori joined the Four Seasons Hotel Washington D.C. Sales Team where her hunger and curiosity fueled her appetite for continued growth. In 2017, she returned to Seattle, first as Director of Sales at the Fairmount Olympic Hotel and then as Director of Marketing at the Four Seasons Hotel Seattle. In 2019, she found herself pulled back to the East Coast where she joined the opening team of the Four Seasons Hotel Philadelphia. Under her guidance and leadership, the team established this resort-in-the-sky as a flagship property within the Four Seasons Americas portfolio.
Being surrounded by diverse teams with travel stories collected from all over the world, Tori values the experiences a career in hospitality unlocks and the connections this work forges. Prior to joining SmartFlyer, her experiences on the Sales side of the business had her traveling from New York to Los Angeles to Morocco to Beijing and beyond-with her role leading marketing and branding efforts, she looks forward to future trips to Madrid and London immersing herself in the SmartFlyer community. At home, Tori balances her fast-paced career by spending as much time as she can outside hiking, gardening, and walking her cockapoo, Piper. She and her husband are based on the Eastern Shore of Maryland where they love to cook when they're not busy planning their next adventure.