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"A good mediator understands how to both facilitate negotiations and evaluate the strengths and weaknesses of each party's case. The ability to share their opinion at the appropriate time and move the parties toward settlement is critical." "The purpose of arbitration is the expeditious and cost-effective resolution of a dispute. It is the arbitrator's responsibility to make sure the process is streamlined." "Of paramount importance to both the mediation and arbitration process is the neutral's commitment to fairness and impartiality, meticulous preparation, and the willingness to go the extra mile." Judge DiBlasi Justice of the New York State Supreme Court,