THEITSUPPORTCENTER

The demands on your IT Department changed and your highly-trained core of IT professionals need to focus on higher-value assignments. Perhaps their time is better spent monitoring the network and solving hardware issues. Maybe operating your help desk internally has become cost ineffective and you want to partner with a leading provider of help desk solutions. theITSupportCenter serves as your initial support level responsible for documenting and resolving basic end-user issues and can be relied upon to resolve common support requests or all end-user calls... Provide your end users with a go-to resource for expert software support. Research shows that end-users routinely turn to internet searches and peer support when faced with how-to questions on common software applications. Most IT departments simply do not offer expert support for off-the-shelf software, lack certified professionals to adequately resolve end-user issues or both. theITSupportCenter provides live, 24/7 technical..

Also known as: theITSupportCenter, LLC

Primary location: West Conshohocken United States