TRIYOUNG - Key Persons


Daniel Calas

Job Titles:
  • Admin
  • Systems Analyst
With both an AA & BAS Degree in Information Management under his belt, Daniel joined TriYoung in 2022, bringing along a robust skillset in Database Management, Excel, Access, Power BI, SQL Server, .Net, CSS, and HTML. Today, he stands as the crucial 1st line of support for clients, particularly focusing on Arkansas, IDOH & Maricopa County. In addition to these jurisdictions, Daniel also handles data-related support for other areas, showcasing his flexibility and adaptability. Daniel's ultimate professional goal is to evolve into a Database Administrator, a trajectory he's earnestly working towards. His commitment to continuous growth and knowledge acquisition underpins every professional endeavor he embarks upon. This passion for learning was ignited during his college days when he served as a tutor in the computer lab. It was here that he developed a keen understanding of diverse learning styles and honed his patience. From there, his career took him to various companies, each of which tested and expanded his computer capabilities. Self-motivated and dedicated, Daniel took it upon himself to independently expand his skillset, driven by his fervent passion for learning. For Daniel, life's philosophy is simple yet profound: "Life is a game, play well." Outside of his professional sphere, he's ardently devoted to continuous learning, aiding those in need, and ensuring that everyone around him enjoys their time. His journey from aspiring law enforcer to a key figure in IT is a testament to his resilience, adaptability, and never-ending quest for knowledge.

David Fredrickson

Job Titles:
  • Admin
  • Software Engineer
Armed with a Bachelor's Degree from UW-LaCrosse, David Fredrickson embarked on his professional journey into the world of software development in 2021. David's technical acumen spans a wide spectrum, encompassing Java, JavaScript, VB.NET, C#, SQL, HTML, CSS, and other programming languages. This diverse skillset makes him a formidable force at TriYoung, Inc. As a software engineer, David's primary role is two-fold: one, ensuring that the products developed are functional and efficient. He dives deep into understanding their challenges and needs, ensuring a seamless user experience. A hallmark of David's professional philosophy is continuous growth. He is unyielding in his commitment to expand his skills and consistently improve efficiency. This drive for growth and perfection is reflected in every line of code he writes and every client interaction he undertakes. However, for David, the joy of being a part of TriYoung, Inc. goes beyond codes and software solutions. At its core, it's about the people. The camaraderie shared with a fantastic team is what makes working at TriYoung an enriching experience. The team's combined expertise in technology and their collective zeal for life makes every day a memorable journey.

Franchesca Charles

Job Titles:
  • Admin
  • Systems Analyst
Franchesca Charles's journey into the realm of systems analysis began with a background enriched by diverse experiences in Eligibility, Case Management, Social Services, Compliance, Regulations, and Technical Account Management. Joining TriYoung, Inc. in 2022, Franchesca brought a unique blend of passion for human services and a deep understanding of technology. Equipped with a proficiency in Agile framework, Data Analysis, and Case Management, Franchesca's role extends beyond mere consultation. She embodies the essence of being an ‘Agent of Change' and an advocate for the clients she serves. Through her sharp analytical abilities and keen attention to detail, she identifies tools and solutions vital for enhancing business operations, effectuates necessary changes, and trains teams to adeptly use the systems. With an ambitious eye on the future, Franchesca envisions enhancing her skills in cybersecurity and working closely with HOPWA (Housing Opportunities for Persons With AIDS) programs. However, the heart of her role lies in her interactions with clients. Working with diverse client groups, each with distinct community needs, allows her the joy and privilege of aligning with teams that share a unified purpose. Franchesca's inclination towards human services took root during her tenure at a Housing Authority. It was here that she recognized her fervor for uplifting communities. Transitioning to consulting was a natural progression, enabling her to magnify her impact across communities nationwide. Through ensuring organizations are equipped with the right tools, Franchesca knows she plays a pivotal role in bolstering the communities they serve. Embracing challenges with resilience and optimism, Franchesca often remarks, "My entire life has consisted of me taking all my lemons and making some incredible lemonade." Outside her professional life, Franchesca is a doting mother to two wonderful children. Cherishing every moment with them, she fervently believes in creating lasting memories. Her passion extends to aiding others and seeking genuine, profound interactions with those around her. And yes, she eagerly awaits that virtual ice cream party!

Ian Taylor

Job Titles:
  • Admin
  • Technical Manager
A proud alumnus of Middle Tennessee State University with a Bachelor's Degree in Computer Information Systems, Ian Taylor transitioned into the realm of healthcare technology with Cigna Healthspring, where he held esteemed roles as a Sr. Developer and later, an Infrastructure Engineer. This journey equipped him with an intricate understanding of healthcare-related data/reporting and cultivated an exceptional proficiency with SQL. At TriYoung, Ian's core responsibilities encompass a myriad of tasks. He is the linchpin between the Dev/Support teams, meticulously curating requests and requirements. His expertise shines through when addressing backend issues, crafting intricate reports, or liaising with clients on technical matters in collaboration with the Support team. His professional vision is crystal clear - simplify the lives and jobs of clients by assisting with data integration and comprehensive reporting. Ian's journey to IT is both intriguing and relatable. Post high school, faced with a sea of career options yet uncertain tides, Ian began his college journey majoring in Accounting. However, destiny had other plans. A transformative conversation with campus guidance introduced him to the mesmerizing world of Business IT, setting him on his destined path. Self-proclaimed as "Information Technology personified", Ian's personal mission resonates with problem-solving. Given an IT-related conundrum, his unwavering drive is to craft a solution that suffices the needs of all stakeholders. Off the clock, Ian's passion revolves around the ever-evolving sphere of technology. Be it cutting-edge computers, avant-garde entertainment systems, or the latest tech trends, he is perpetually intrigued by technological advances - and humorously acknowledges the struggle of keeping up with his tech wish list.

Julie Young - President

Job Titles:
  • Admin
  • President
Julie Young's professional odyssey began in the mid-'80s, where she found herself working for a local credit union. This initial brush with technology led her to the "computer department" where she was introduced to the fascinating world of computer operations on mainframe systems, such as the DEC 1144/1170. As someone who commenced her journey performing batch operations and creating backups on reel-to-reel tapes, Julie soon recognized the allure of automation - particularly in streamlining repetitive, mundane processes. Her academic accolades include a Magna Cum Laude distinction from Western International University, where she earned her Bachelor of Science degree in Information Technology. This academic grounding paired perfectly with her professional trajectory. By the '90s, she was crafting automation processes for reconciling accounting entries, building tools for automobile lease tracking, and even pioneering a reconciliation tool as an independent consultant to settle telecommunications disputes. Launching TriYoung Inc. in 1998, Julie's leadership mantra focuses on community service through client engagement. As the President, her mission is not just executive oversight but is deeply rooted in mentoring and guiding tomorrow's leaders. Julie ensures every task undertaken by the team has the full backing and expertise of the leadership, right up to the Presidential level. Julie's inherent drive doesn't end at her professional endeavors. Whether she's enjoying her favorite pastime of creek fishing, finding solace in the serene landscapes of Kona, Hawaii, or displaying her culinary prowess by whipping up meals tailored to individual tastes, Julie exemplifies a life lived to the fullest. To encapsulate her approach to life, she signs off personal emails with heartfelt sentiments - "Go All In or Stay Home…Livin With NO Regrets… Love, Acceptance, and Forgiveness." Yet, despite her numerous accolades and successes, Julie remains grounded. Her cherished moments are those spent supporting her daughter's family and awaiting the arrival of her fifth grandchild. Julie and her husband are a team, often dedicating their time to serving others, except during their treasured moments in Kona. A humorous anecdote from her journey involves the infamous "Post-it Note Incident." During a time when digital documents were a luxury, staff would utilize Post-it notes to communicate key points. Julie, overwhelmed by the inundation, promptly called for their abolishment. However, her team, ever the jesters, retaliated by plastering her entire office with Post-it notes one December weekend. This delightful memory remains, perhaps archived on a Post-it note itself.

Lisa Alaniz

Job Titles:
  • Account Manager
  • Admin
Hailing from Tucson, Arizona, Lisa Alaniz's life journey is marked by determination, resilience, and compassion. From grappling with homelessness as a child to committing herself to community service over personal financial gain, Lisa's early experiences set the foundation for her passion to assist others. Today, she's a beacon of hope for many, cherishing moments with her large, supportive family and deriving strength from her faith. Lisa's career started as a Pharmacy Technician, but her desire to make a palpable impact saw her transition to a role at a Ryan White Clinic. Here, she played an integral part in initiatives such as "Club MedBox" and the AIDS Drug Assistance Program (ADAP). Rising through the ranks, Lisa, as the Ryan White Part B Program Manager, brought pivotal changes, most notably the Ryan White Integrated Statewide Eligibility (RWISE) system. Since joining TriYoung, Inc. in 2017, Lisa has been instrumental in helping Ryan White Programs across the nation harness technology to better serve their communities. Lisa Alaniz's journey in the healthcare sector is marked by a series of significant milestones that have positively impacted the lives of countless individuals. As the ADAP Coordinator, she spearheaded reforms that dramatically enhanced the accessibility of antiretroviral therapy. Under her leadership, the Ryan White program witnessed an expansion in the Federal Poverty Level criteria, a transformative move that opened the doors to life-saving medications and services for an even broader segment of the population. In collaboration with Julie Young, Lisa was instrumental in the conception and execution of groundbreaking systems such as RWISE and the Medical Benefit Management System (MBM). These initiatives further streamlined processes and ensured seamless service delivery. Presently, at TriYoung, Lisa dons the hat of the Client Experience Specialist. In this pivotal role, she is the linchpin ensuring that every client's integration into the TriYoung family is flawless. She meticulously manages all phases of the client experience, right from the inaugural inquiry to the culmination of a project. Lisa's commitment to excellence doesn't stop there. She plays an essential role in welcoming and training new team members and is the guardian of standards as the HIPAA Compliance officer. For Lisa, every day is an opportunity to radiate love, kindness, and to better herself. A woman of faith, she's deeply inspired by Philippians 4:13: "I can do all things through Christ who gives me strength." When she's not working, she loves gardening, bike riding, and undertaking DIY projects. Cancun and Oak Creek Canyon hold special places in her heart.

Mike Plymire

Job Titles:
  • Admin
  • Lead Software Developer
Mike Plymire has always been captivated by the intricacies of technology. From his childhood, where he would disassemble gadgets to discern their workings, to earning his Bachelor's Degree in Computer Science from Wright State University, his journey has been a testament to curiosity and persistence. Since joining TriYoung in 2018, Mike's core competency lies in ensuring that the code he crafts is not only efficient but also dynamic and scalable. Adept in a vast array of technical tools, from Version Control to ASPX, Mike's toolbox includes the likes of SQL, .NET, and the Agile methodology, to name a few. His objective is clear: to continually improve his skills and acquaint himself with a broader set of industry tools. While his technical expertise is commendable, it's the ethos of TriYoung that truly resonates with him. The goal-oriented leadership and the emphasis on customer satisfaction are cornerstones that make his professional journey truly rewarding. To Mike, seeing a satisfied customer is more than just a job well done; it's a testament to the team's commitment and drive. His personal motto reflects his tenacity: "The habit of persistence is the habit of victory." This determination spills over into his personal life as well. Home is where the heart is, and Mike's heart is with his family. He revels in the cultural mosaic of his household, enriched by the Romanian heritage of his wife, and the joyous challenges posed by their multilingual nine-year-old son. When not engrossed in the digital realm, Mike finds solace in home improvement projects, staying updated with the latest tech trends, and cherishing moments with his loved ones.

Natalia Trodahl

Job Titles:
  • Account Manager
  • Admin
From the sleek interiors of a Porsche autobody shop to the intricacies of bank telling; from instructing young minds to overseeing grants, Natalia Trodahl's professional trajectory has been nothing short of eclectic. With a Master of Arts degree from the University of Nevada Las Vegas, and a rich tapestry of roles since 2005, Natalia epitomizes adaptability and resilience. At the core of her professional ethos is a profound dedication to client satisfaction. As the Account Manager at TriYoung, Inc., Natalia seamlessly intertwines project management, sales, client relations, and project coordination to ensure that the company not only meets but exceeds client expectations. Her versatility doesn't end there - whether it's understanding a client's IT needs during initial consultations, meticulously managing project updates, or navigating the intricacies of billing and contracts, Natalia's diverse skill set is an asset. Her competencies include an expert understanding of matching the right product solution to a client's needs. She possesses a keen ability to oversee timelines, resources, and client expectations, ensuring projects are timely and within budget. Natalia's experience in both IT and social services has enriched her with a unique perspective that she employs in innovatively addressing the complex issues that clients present. At the heart of her job lies the joy of providing innovative solutions. Natalia believes in the power of creativity and strives to ensure that challenges are not met with a defeatist attitude. Instead, she endeavors to find creative solutions, embodying the ethos of "where there's a will, there's a way." Outside her professional realm, Natalia is driven by her core values of generosity, kindness, and personal growth. Maya Angelou's words, "If one is lucky, a solitary fantasy can totally transform one million realities," resonate deeply with her. To Natalia, each client's vision is that "solitary fantasy", and she dedicates herself to turning it into a tangible, transformative reality.

Peter Pepper

Job Titles:
  • Admin
  • Systems Analyst
Peter Pepper's educational pursuits started with Meteorology at Creighton University, taking a detour into Business Administration at the University of Minnesota, and finally venturing into the realm of SQL with certifications in SQL Server 2012/2014. Currently on his path towards acquiring the esteemed PMI Project Manager Certification, Peter embodies the rare blend of technical prowess and intrinsic soft skills. His expertise extends from SQL mastery to Project Management, Technical Support, and Data Visualization, with an emphasized passion for servant leadership, communication, and collaboration. In his pivotal role at TriYoung, Peter dedicates himself to resolving support requests with unmatched empathy, and kindness, as well as championing planned project undertakings. Peter's ambition at TriYoung is clear: Obtain Project Manager certification and weave theory into practical applications, delve deeper into SQL's potential, and refine the soft skills indispensable to authentic leadership. When asked about his favorite part of the job, he beams with pride, cherishing the fervor the TriYoung team possesses and the communities they are privileged to serve. On a more personal note, Peter's journey is a testament to resilience. Challenging generational trauma, he has carved out a path to personal and professional fulfillment. Embracing life as an openly gay man, Peter discovered his passion for SQL and Relational Database Systems around 2012. He has been a significant asset to companies of all scales and recently found his niche with TriYoung in 2023, where personal fulfillment seamlessly converges with his professional aspirations. Peter's personal philosophy resonates deeply with the tenets of "The Four Agreements" - emphasizing clarity in thought and speech, avoiding unspoken assumptions, excelling consistently, and refraining from taking things personally. Away from the screens, Peter is a fervent advocate for social, economic, racial, and environmental justice. When not advocating for causes close to his heart, he cherishes moments with his boyfriend, their two loyal dogs, and the calming serenity of his plants.