TOTAL INTERACT

Total Interact offers a powerful contact centre production system that provides customer contact by Phone, Email, Chat, Facebook, Twitter and Linked In. It is a true multi-channel Contact Centre Solution that allows you to connect with your customers regardless of how they prefer to contact you. Total Interact queues, prioritises and distributes all kinds of incoming and outgoing tasks according to your requirements. Total Interact is very easy to implement and manage. You are in control how it will help you in the daily operation of your contact centre... Total Interact is a powerful, easy to use, Contact Centre Solution with advanced features including:Remote Working, Integration with Social Media, Workforce Management and‘Pay As You Go' Pricing

Primary location: Sandyford Ireland