LASTING IMPRESSIONS - Key Persons

Jacqueline Collins founded Lasting Impressions, School of Etiquette in 2005 and is a certified etiquette consultant. She is a graduate of The Protocol School of Washington, the leader in etiquette and protocol services, and is certified with the Etiquette & Leadership Institute. She has always had an interest in improving the lives of young people by equipping them with the etiquette/social skills necessary to successfully approach any situation with poise, decorum, and confidence. Prior to starting her business, Jacqueline worked as a human resource (HR) professional for more than 20 years in corporate, non-profit, banking, and governmental arenas. She has written HR company policies, recruited, and interviewed hundreds of candidates for jobs ranging from summer internships to executive management positions. Major Collins served as Protocol Officer in the US Army Reserves during her military career. She planned, managed, and conducted award ceremonies, formal dining events, military balls, and change-of-command ceremonies for high-ranking officers and dignitaries. Her experiences in both private and public sectors in addition to the military have broadened her understanding of the importance of etiquette in today's competitive and ever-changing world. Jacqueline has a bachelor's degree from North Carolina Agricultural and Technical State University, a master's degree from Central Michigan University, and earned a professional human resources certification from the Society of Human Resource Management. Jacqueline is originally from Winston-Salem, North Carolina, and has lived in the DC-Metropolitan area for over 30 years. She currently resides in Bowie, MD with her husband and daughter. In her spare time, Jacqueline enjoys dining at nice restaurants, exercising, cooking, reading, and volunteering with the Alzheimer's Association, her church, and Delta Sigma Theta Sorority.