SERVICEOLOGY

Services are not merely key economic activities, but also major factors that improve our quality of life, make local communities prosperous, and then provide a foundation for solving global issues. In an increasingly globalized market, it is necessary to increase the economic value of products and services, as well as to enrich their value (life value) for every individual citizen using the services. In addition, in order to bring solutions to global challenges, such as energy and environmental issues, and to generate social values, it is necessary to design a system that facilitates co-creative consensus-building efforts among the stakeholders of the services sector... Traditionally, service-related research has developed in individual fields such as management, marketing, information engineering, and design engineering. However, to provide better services to our society, it is critical that social sciences, human sciences, and engineering sciences work together, as well as establish..