10-4 SOLUTION - Key Persons
Pam Wyess' career experience as a former police dispatcher, police officer and police lieutenant, and her formal education in Communication and Business provide a perfect foundation for helping others lead and communicate effectively.
Excelling as a police officer, Pam was able to put others at ease in often tense or uncomfortable situations. Due to her high-level communication and interpersonal skills, Pam went on to become a training officer for new recruits; a Special Problems task-force member; a D.A.R.E. officer working with youth, teachers, and parents; a sergeant supervising patrol shifts, and eventually, a lieutenant leading a special assignment unit.
Following her resignation from the Ann Arbor Police Department in 1998, Pam went on to found Workplace Results, a training firm specializing in communication, team building and leadership development.
Drawing from her passion for developing first-line and middle managers as well as service providers, Pam founded 10-4 Solution™ in 2013, an organization committed to helping leaders get their messages heard, understood and handled.
You've watched the shows, you know the game… The dispatcher radios to a patrol car with an assignment and the officer responds with a 10-4. It's more than an officer saying, "Okay"-it means, "I heard and understood where and to what I'm responding, and I'll handle it from here." Wouldn't it be great if your employees had the same "10-4 attitude" when taking assignments from your leaders?