CHASTLETON MEDICAL GROUP - Key Persons
Hi, my name is Angela (but you can call me Angie) and I am one of the Care Co-ordinators at Chastleton Medical Group. I have several roles here including cancer safety netting, looking after the safeguarding register and being the point of contact for carers and patients with dementia to name a few. I can provide support and advice to patients and if they need more in-depth social support, I can refer to our Social Prescriber, Michelle. I'm more than happy to receive enquiries from patients regarding any social concerns as I can always signpost to the appropriate service.
My name is Clair I have been a receptionist at Chastleton for 2 years. I arrange baby immunisations and prescriptions also I enjoy helping people. I love dogs and have two who are treated like royalty
Job Titles:
- Community Nurse Practitioner
My name is Danielle, as a GP receptionist, my job responsibilities include answering the phones, scheduling appointments, assisting patients with enquiries and facilitating prescription orders. Along with the team I contributing to the smooth functioning of the medical practice.
About Dawn Elmore As a medical secretary we deal with most of the outgoing correspondence in the practice such as letters and medical reports. We also process both NHS and private referrals using the electronic referral system or by post. I have been with Chastleton for around 20 years covering a variety of roles in reception before becoming a medical secretary in January 2023.
Job Titles:
- Diabetes Specialist Nurse
Job Titles:
- Medical Interests - Diabetes, Cardiovascular Disease, Men 's Health
Dr Fleming graduated from Newcastle Medical School in 2006. She joined the practice in 2013 and has an interest in chronic disease management such as diabetes.
Dr Mattinson graduated from Newcastle Medical School in 1984. He joined the practice in 1988.
Dr Turpin graduated from Newcastle Medical school in 2005 with distinction, and worked in Gateshead before joining the practice in 2016. Her interests include teaching and training, including medical students from Sunderland University and training doctors who are specialising as GPs.
I'm Emily, I'm one of the practice nurses at Chastleton Medical Group. Previously I worked in secondary care so have experience working in both care sectors. I have an interest in woman's health but do enjoy every aspect of my role. I also play for a netball team in my spare time to keep fit.
Job Titles:
- Member of the Nursing Team
- Community Nurse Practitioner
Hi, my name is Emma, I am one of the community nurse practitioners here at Chastleton. Medical Group. I have a wealth of experience in multiple NHS settings which enables me to manage complex conditions. I look after our two aligned care homes and visit our housebound and elderly population to improve patient care and prevent hospital admissions. As a CNP, I link our ‘at risk' patients and their families to the practice.
My name is Holly, I've worked as a receptionist for nearly a year at Chastleton. I enjoy helping people as I have a background in care. I enjoy the fast-paced environment and getting to know patients.
Job Titles:
- Member of the Health Care Team
- Health Care Assistant
About Jayne Gauden Jayne has 36-year experience working at CHASTLETON. She started work as a receptionist then trained to become a Health care assistant. Jayne enjoys promoting health and wellbeing to patients as well as patient care.
Jemma is a Care Coordinator based at Chastleton Surgery. She has experience in both Reception and Administration within General Practice. Her main role within Chastleton is arranging the annual Long Term Condition reviews and other monthly recalls.
About Jonny Wilde As Operations Manager I am responsible for the day-to-day operations of the business, ensuring staff are working towards delivering the highest standard of care to all Chastleton patients. I ensure our communication with staff, patients and carers is clear and effective. I also deputise for the Business Manager as needed. Also Loves LEGO!
About Kay Kirby I'm the Senior receptionist and Learning Disability champion at Chastleton. I've worked here for 6 years and help the team with all reception duties, I deal with deductions/ registrations and prescriptions. I enjoy helping people and spreading smiles. Also.. Recovering Jaffa Cake addict!
Job Titles:
- Data Administrator
- Member of the Data Team
Job Titles:
- Associate
- Nurse
- Nursing Associate
Laura McManus is a Nursing associate working within Chastleton medical group, I have worked in the NHS for many years In various different roles. I joined the team at Chastleton in 2022 from the community Nursing team, where I have been able to develop my clinical skills and broaden my knowledge.
Job Titles:
- Member of the Nursing Team
- Nurse Practitioner
Job Titles:
- Data Administrator
- Member of the Data Team
About Lisa Hackett Lisa is a Data Administrator in Chastelton Medical Group. I work as part of a team to scan and code patient letters and data to their medical record quickly and efficiently.
Louise is the Pharmacy Technician based in Chastleton Surgery. She just started with the surgery in September but has worked in pharmacy for over 10 years. You will likely be contacted by her to book medication reviews and blood tests for medication monitoring. She helps with prescription queries and out of stock items, as well as being able to synchronise repeat medications to help make ordering prescriptions easier for patients.
My name is Meghan and I am one of the GP receptionists at Chastleton. My job role entails scheduling appointments and helping patients with queries within the surgery.
About Michelle Morgan As a medical secretary we deal with most of the outgoing correspondence in the practice such as letters and medical reports. We also process both NHS and private referrals using the electronic referral system or by post. I have had a variety of roles whilst working at Chastleton and have recently joined the secretary team.
Job Titles:
- Social Prescribing Link Worker
Michelle is the SPLW based in Chastleton Surgery. She has a wealth of experience working in the NHS, Social Care and Housing sector within County Durham and is passionate about helping people work towards their goals and improving people's health and well-being.
Job Titles:
- Member of the Pharmacist Team
- Pharmacist
Hi, my name is Nadia and I am the Practice Pharmacist at Chastleton Medical Group. I qualified at Liverpool John Moores University just over 2 years ago and started working for Chastleton straight after. I work here 3 days a week mainly doing medication reviews, synchronisations, and answering medication queries. The pharmacy team do a lot of ‘behind the scenes' work to improve our patient safety and ensure your medication is in line with current guidelines. You can book in for a telephone call with me regarding any issues related to your medications. As I always say to patients who find out I'm here - use me!
Job Titles:
- Associate
- Nurse
- Trainee Nurse Associate
Rebecca is the Trainee Nurse Associate based in Chastleton Surgery and has worked within primary care settings for over 7 years. She has gained a vast amount of knowledge and skill during her time on the TNA course and has a passion for the nursing profession, empowering people to live a healthy life and prevent ill health.
Job Titles:
- Member of the Reception Team
- Reception Manager
My name is Ria, I am the Reception manager here at Chastleton. I have worked here for 4 years and have experience in different sectors of the NHS. I take pride in helping patients and supporting our staff to deliver the best care possible. My roles include assisting with the flow of the practice, training and leading our receptionists and working closely with the practice managers to provide an efficient and patient-centred service.
My Name is Stephanie but prefer Steph.
I moved up to the Northeast from the Wirral Merseyside 3 and a half years ago to Live with my Husband. I've worked at Chastleton Medical Group since moving here, its good to be part of a lovely team, part of my role is to make appts F2F and by Telephone.
Tracey is one of the HCA's at Chastleton. She has worked at the practice since 1997 and is one of the longest serving members of our team.
Job Titles:
- Business Manager
- Member of the Practice Management Team
About Victoria Reed As Business Manager, my role involves managing and coordinating all of the business aspects of the practice. This includes ensuring the right systems are in place to support the highest possible standard of care to all Chastleton patients, human resources, finances, patient safety, premise and equipment maintenance and information technology.