CONNECT INSURANCE NETWORK - Key Persons


Alicia Pool - CFO

Job Titles:
  • Chief Financial Officer

Erica Moore

Job Titles:
  • Accounting Manager

Heather Bush

Job Titles:
  • Director of Agent Communications & Licensing
  • Member of the Team

Jenny Hofmann-McGraw - President

Job Titles:
  • President
Jenny Hofmann-McGraw brings more than 20 years of experience in the insurance industry. Jenny graduated from The University of Texas- Arlington with her BS in Business Administration and Marketing. Jenny began her career as an independent agent working in personal, and commercial insurance sales, and then management. Jenny worked for Brooke Franchise, Unitrin Business Insurance, Safeco/Liberty Mutual Insurance, and Kemper Insurance predominantly in marketing. Jenny is a licensed agent in Texas and has her CISR designation. Jenny was consistently among the top sales producers in her various positions with numerous companies. Jenny's role at Connect is to work with new agents and help them become successful insurance advisors. Jenny enjoys music, travel, exercise, and watching her son play hockey.

Jeremy Pool

Job Titles:
  • Agent
  • Owner

Steven G. Dunkle - COO

Job Titles:
  • Chief Operating Officer
Steven Dunkle also brings much experience and diversity of talent to our organization. While having an extensive, proven insurance background, Mr. Dunkle also brings his skilled ability to develop projects, facility design, budgeting, and marketing to Connect Insurance. Steve attended Ft Lauderdale School of Aeronautics and later embarked on his insurance career in 1992. Since that time, Mr. Dunkle has successfully owned and operated several insurance agencies from Oregon to Florida. Mr. Dunkle's agencies were comprised of many employees and achieved a multi-million dollar portfolio and double-digit year-over-year growth while under his management. Steve has managed hundreds of agents and has created proven national marketing plans for nationally known insurance operations. Steve's ability to envision, design and bring a well-defined business plan to life will continue to be paramount to our success.