DIALOGTECH - Key Persons


Amy Dolan

Job Titles:
  • Member of the Management Team
  • Vice President of People & Culture

Bob Burns - CFO

Job Titles:
  • Chief Financial Officer
  • Member of the Management Team
Prior to joining DialogTech, Bob was divisional CFO of HERE (formerly NAVTEQ), a $1.3 billion mapping and location services business. In that role, Bob was a member of the HERE Leadership Team, drove new growth strategies to transform the business into a cloud-based location services company, and returned the company to profitable growth. Bob owned all financial aspects of HERE's recent $3 billion divestiture from Nokia and through to its re-establishment as a private, independent business. Bob held roles of increasing responsibility in NAVTEQ's finance organization after joining the company in 2002, where he made key contributions during a period of 10x revenue growth, an IPO in 2004, and strategic sale to Nokia in 2008. Earlier in his career, Bob worked on a new global services business at Motorola, helped launch the billing operations of a start-up wireless operator, Aerial Communications (later sold to T-Mobile), and developed enterprise software applications at Accenture. Bob earned a B.S. in Mechanical Engineering from the University of Wisconsin-Madison and an MBA from Northwestern's Kellogg School of Management.

Bob Lopez - VP of Sales

Job Titles:
  • Member of the Management Team
  • Vice President of Sales
  • VP of Sales
As DialogTech's VP of Sales, Bob Lopez is responsible for leading business development, revenue, and sales operations. Prior to joining DialogTech, Bob led the creation, implementation, and execution of the revenue strategy at Shiftgig, a staffing software solution. Bob also worked at Groupon for 6 years and scaled with the company from 150 to 10,000+ employees. The majority of his career at Groupon was in sales leadership with his last role serving as Groupon's Vice President of Account Management. In this role, Bob led a team of 7 leaders and 120 account managers while designing and implementing a sales strategy that resulted in over $382 million in revenue per year. He earned a B.S. in Business Administration from the University of Illinois Urbana-Champaign.

Chris Henger

Job Titles:
  • Chief Product Officer
  • Member of the Management Team
Prior to joining DialogTech, Chris served as the Chief Product Officer at Ansira, a brand-to-local marketing agency. During his tenure, Chris enhanced Ansira's proprietary technology stack by supporting local partners and enabling transparency and control for the customer. He has been a member of leadership teams over the last 22 years of his digital career with a focus on martech and adtech. Chris has worked in various product leadership roles and has expertise in launching and leading business lines, strategic planning, and commercialization. Earlier in his career, Chris worked at Google, DoubleClick, and Performics. His digital domain experience spans across search advertising, display advertising, mobile advertising, CRM management, co-op and channel marketing, affiliate marketing, behavioral targeting, data matching, analytics, and lead generation. He earned a B.S. in Finance from Indiana University and received an MBA from DePaul.

Doug Kofoid - CEO

Job Titles:
  • Chief Executive Officer
  • Member of the Management Team
Doug Kofoid is the CEO of DialogTech and serves on its board of directors. Before being named CEO in February of 2018, Doug served as COO where he successfully led the company's transformation from leading call tracking provider to pioneer in AI-driven conversation intelligence for marketers. As DialogTech CEO, he is passionate about building the right teams and processes to drive DialogTech's growth through collaboration, accountability, and product innovation. Doug has deep roots in martech and adtech. Prior to joining DialogTech, he was President of Global Solutions at Publicis Groupe, where he oversaw search and programmatic channels, as well as analytics, audience, data, product, inventory, and engineering teams. In 2004 while at Performics, Doug developed DART Search - the first SEM platform and one of the first real-time bidding tools - which was purchased by DoubleClick and later Google, where he was brought on as Director of Search. Doug earned his MBA in Finance, Strategy, and Entrepreneurship from the University of Chicago and his B.S. in Marketing from Indiana University.

Leon Chism - CTO

Job Titles:
  • Chief Technology Officer
  • Member of the Management Team
Leon is responsible for product and technology strategy, management, and development. He joins DialogTech following over 20 years of experience as a technology consultant and executive for a range of businesses, from startups to enterprises. Leon began his career as a consultant for Andersen Consulting (now Accenture) followed by three years at a digital agency. He then served as Chief Internet Architect for Orbitz, VP of Technology at Viewpoints, and CTO at Analyte Health, before founding Thresher Technology Labs where he provided strategy and technology consulting and simultaneously served as the interim CTO at Rewards Network. He earned his B.S. in Business Administration from the University of Illinois.

Marty Pankau

Job Titles:
  • Member of the Management Team
  • Vice President of Customer Success

Viji Davis - CMO, SVP

Job Titles:
  • Member of the Management Team
  • Senior Vice President
  • Vice President of Marketing
Viji Davis leads marketing as DialogTech's Senior Vice President. Prior to DialogTech, she was at Resolution Media where she was the global agency's CMO. During her 12 years with Resolution, she was instrumental in growing the company from 30 employees to the global agency it is today. Prior to her role as CMO, Davis served as Resolution's Head of Client Services, where she developed digital strategies for brands like HP and Bank of America. Previous to that, Viji managed HP's corporate and enterprise business globally for Performics.