CAMBRIDGE SERVICE ALLIANCE

The Cambridge Service Alliance is a unique partnership between the University of Cambridge and some of the world's leading businesses. It was founded in 2010 to help global companies design and deliver successful complex service systems. Since then, digitalisation has transformed the business landscape. Today, our principal focus is on harnessing digital technologies and big data to create new business models, drive revenues and increase customer loyalty... We work with our partners to develop a research programme which addresses some of the key challenges facing organisations as they undergo digital transformation.

Primary location: Cambridge United Kingdom