CASTO - Key Persons


Jenn Russell

"Jenn is amazing!! She's knowledgeable, personable and goes above and beyond for her clients. She's always available and does a wonderful job at communicating. I was extremely pleased with Jenn as my realtor. HIGHLY recommend!!"

John Mahon Jr.

Job Titles:
  • Managing Agent

Michelle Umana

I love the process and challenge of finding the perfect fit for each client. I use a direct and no-nonsense approach while keeping the process fun throughout the exciting time in my client's life. I am extremely responsive and always multitasking. "No" is not an option for me, I find a way and get things done! I have a legal background and am a practicing attorney as well as a REALTORĀ® so that makes me an all-around professional advocate and negotiator. I'm an expert at helping buyers figure out what they are looking for by asking the right questions, listening, and giving knowledgeable, personalized advice. Being flexible and presenting a diversity of options within a client's budget is what I take pride in. Ready for a fixer-upper? I have the ability to see the potential in homes that might need some extra love for clients who are looking for a property to renovate. I enjoy keeping in touch with clients even after closing, so feel free to reach out to me with questions about the area, suggestions for who to call for new carpet, and other cosmetic updates or repairs. I even have a client who continues to reach out for advice on the renovations she's doing to her place - paint colors, whether to enclose the stairs, how to finish the floors, the kitchen cabinets, etc.! I'm here to help my client through the home buying process and beyond. "Michelle was unbelievably helpful from the minute I contacted her about my interest in purchasing a home. She understood what type of home I wanted and provided useful suggestions along the way. Besides her very approachable personality, the characteristics that really stood out to me was her willingness to accommodate and her responsiveness. Michelle was willing to schedule house visits within the hour of me letting her know I was interested in a home, and she always promptly returns calls and e-mails. I would recommend her to anyone interested in buying in the Central Ohio area!"