PURPLE COMPUTING - Key Persons
Alex works as an engineer and will be one of our clients' first points of contact, troubleshooting issues and providing solutions as queries arise. He brings 10 years of experience from Apple and has a keen eye for attention to detail, always keeping the customer experience at the forefront.
Ann has joined our team as Operations Assistant and will help to schedule your site visit bookings, ensuring the right people and equipment turn up at the right time. She also takes care of day-to-day office administration to ensure everything runs smoothly.
Dean has been part of our team since 2012, bringing with him extensive experience in the IT industry since 2001 having worked in various roles at both IBM and Apple.
He will be a familiar voice to many clients, providing quick, patient and effective remote support during the afternoons and evenings. Dean provides the majority of our out-of-hours maintenance service, which prevents disruption to our clients during the day.
With over 8 years of experience providing world class technical support for Apple, Jack has the experience to build and tailor a variety of custom solutions to suit multiple business needs and puts the customer experience at the heart of everything he does.
James Hart - Founder, Managing Director
Job Titles:
- Consultant
- Director
- Engineer
- Founder
- Managing Director
James is the founder and Managing Director of Purple Computing. He has been working independently in IT support for over 10 years and set up the company in 2010.
In addition to running the business itself, James is a full time engineer and consultant for Purple, providing support and strategic planning to clients across a wide range of different industries.
A keen skier and snowboarder, James loves to spend a week or two in the Austrian Alps during the winter months.
Lochie joined us in 2018, working within the helpdesk team. Most of our clients will speak to Lochie as the first port of call for any remote support enquiries. He triages incoming calls and tickets to ensure your queries are resolved as quickly as possible.
Megan is our Operations Manager and will help to schedule your site visit bookings, ensuring the right people and equipment turn up at the right time. She has extensive experience managing teams of IT engineers. She also takes care of day-to-day accounts, purchasing and office administration to ensure everything runs smoothly.
Michael has 12 years' experience planning, implementing, monitoring and supporting a wide variety of IT hardware and software solutions across numerous industries.
Michael strives to help businesses succeed and puts customer satisfaction at the top of his core values.