GRADY PROPERTY RESTORATION - Key Persons
I discovered a water leak in my basement that soaked a section of the carpet and padding. Bradley arrived at my house within the hour of my phone call. He surveyed my situation, gave me a fair quote, and immediately started to work removing the soaked padding and setting up fans and a dehumidifier to dry the area. The quick response allows us to complete the restoration without having to replace the carpet. The area is now drying and I will post a follow-up review once the restoration is complete.
Brad and his team are real professionals! Grady Property Restoration knows their stuff and they have the best customer service of anyone in this industry. Quick call back, courteous, and fast!!! Highly recommend them for any emergency service or reconstruction.
My home was recently destroyed by the tornado in Chattanooga, TN. Mario was super helpful in talking me through the process to help restore my property. I reccomend them to all!
Bradley and his team were quick to respond to our water damage, excellent communicators, and all around professionals. Don't waste your time calling around!
From start to finish, the whole Grady team was professional, knowledgeable, and thorough. If you have the unfortunate need for their services, you can count on them making the whole undesirable process as painless as possible. Plus, they are nice, clean, and fairly fast.
We used Grady for mold issues in our basement. Thank you to the team for always answering the phone! They worked their tails off cleaning and moving items in our basement. Their pricing was reasonable and they seek to do a good and complete job. Thank you for helping us reclaim our home!
After being on the West Coast for a few days, I returned home with part of my ceiling crashed onto the floor. Water was flowing from the area my ceiling used to be as if I was celebrating April showers in my home. (#Exactly! #WelcomeHome!!!)At any rate, with Google being my best friend, I immediately googled "a local 24-hr emergency water restoration company". Since Grady Property Restoration (GPR) appeared at the top of the list, I didn't hesitate to call.Now...without turning this into a dissertation, I'll simply sum up all the reasons why they turned out to be a divine selection for me by saying this....I cannot imagine ANYBODY being dissatisfied with GPR! Their response time, customer service, follow-up, etc are second to NONE! And FYI.....Allison is icing on the cake! There's only ONE way you'll understand what THAT means...
There are not enough stars to give this company. My kitchen was flooded and they were there within an hour. Bradley and Jerry have gone over and above to make this experience as painless as possible. Such wonderful people to do business with at such a stressful time in my life!!!!! Kudos - keep up the good work.
Great service and communication about the project. Daily updates with pictures. Worked well coordinating with insurance company and adjuster.
Grady property restoration it's one of the best companies I know, they really care about the clients and they do the right job for our homes, call them I guarantee you they will take care you home
Friday evening I came home from work and my husband was in the theater located in the basement working on the lighting. I went down to say hello and go on with my evening. I noticed in the adjoining room a black/grayish mark around the baseboard. I immediately called my husband who removed the baseboard to discover mold. It was determined that the air conditioning pipe in the attic was not properly connected and the water had been running down from the attic done the walls of all three levels of our home and pooling into the basement. We called our insurance company, and an adjuster came out to assess the damage. He recommended Grady. My husband called and Brady came within an hour the same day to assess the extent of the water damage. His crew (Jerry & Blas) started work that Friday evening at about 10 pm. They came back early Saturday morning and removed the damaged drywall, quarantined the rooms affected by placing plastic barriers, and set-up drying units. They were very professional, neat, organized, knowledgeable, and efficient. They kept in contact with us throughout the entire process. Within a week the entire process was completed. My husband and I were very pleased with the quality of work, and highly recommend Grady.
Grady Home Restorations Does what they say with care and concern. As a contractor I have followed their work on projects. When it is my time to start the rebuilding process, they have left the site clean ready for our work. Their removal has been done with thoughtfulness in how things are taken apart so it does not create unnecessary work. They have mitigated any issue discovered. They provide information and documentation, so I know what the original issue was which allows for a proper repair. The communication is easy and available. They immediately respond to questions or concerns of both the customers and I. They approach every job as a team effort with the greatest concern for the customer. I have great confidence that when I assume a project they have left it safe, stabilized, and ready to be re-builtI am thankful to have Grady Property Restorations to refer to and work with.
The entire team at Grady were fantastic. They went above and beyond every step of the way. When I called them on the weekend they were at my house to inspect within 30 minutes. The next day there was crew on-site first thing in the morning to complete tear out and dry out all affected areas. Everyone I dealt with was extremely professional and the work completed and service provided was above and beyond anything I expected. I would recommend them to anyone and everyone in need of any services they offer.
As an Insurance Agent I have come across quite a few Restoration Companies and I can say without a doubt that Brad and the gang at Grady Property Restoration are the most professional customer oriented group that I have ever dealt with. The issue at my home popped up Christmas weekend and Brad didn't bat an eye at making everything work so he could get our house dry and hopefully save our floors. Guess what??? He did!!! Floors are dry and good to go after a few days of this teams expertise. These type of issues never happen at a convenient time, so do yourself a favor, save the extra stress and give Grady Property Restoration a call. Thanks again for the help Brad!
Within an hour of my water issue, I received a personal visit from the company owner, Bradley Grady. He provided a clear and concise explanation of the restoration required, and stayed there until his guys arrived. The technicians worked like synchronized swimmers getting everything dry, clean, and mold-free. Even the office staff is superb. This is a professional outfit, and they take their work very seriously. You won't find anybody better.
I would hands down recommend Grady Property Restoration for any restoration needs you have. Very professional, honest, and most importantly they know what they are doing. We had water damage on our ceiling coming from the upstairs bathroom. Bradley came out the same day I called him and gave us his recommendation. Within hours he was underway with the restoration and could not be happier with the end result.
Great service! Immediately came when I called and was extremely kind. Answered my questions and has great prices.
We had the unfortunate experience of a house fire, and after the dust settles on the thankfulness that everyone is alright, began the heartache of trying to rebuild our home. Grady Property Restoration was NOT an approved vendor of our insurance, but there are not enough words to describe how grateful me and my family are that we chose to use them regardless. Bradley and his team showed up swiftly, went straight to work, provided quality execution, and above all showed empathy and care for our home and situation. To say I would recommend Grady would be an understatement, they are truly unparalleled in the industry.
It was such a pleasure having Bradley work on my home. He is very professional and provided top notch service. I trusted his opinion and had an amazing outcome with the water damage on my home. Thank you, Bradley!!!
The Grady Property Restoration team is outstanding. They are knowledgeable, patient and their customer service is excellent. You'll be happy you chose them for your Restoration needs!
I just want to give major props to Grady Property Restoration!!! We called on a Friday afternoon in desperate need to suck up water before the water did more damage to our floors. We are renters and we called other people to help us but they wouldn't even walk in the front door if the land lord wasn't there. (We had already been in contact with the landlord) By responding so quickly and providing quality work we were able to save flooring that otherwise would have been destroyed from standing water! Thank you so much Bradley for you super quick response time and quality work!!!
Very pleased with Grady Property Restoration and Bradley's professionalism. Fantastic work and responsiveness to our questions. Thanks Bradley!
Great response, great performance, reasonable price. Bradley is extremely professional and personable
I have had a leak in my bedroom under my window and have had many companies trying to figure out where the leak was coming from. I was certain it was not the roof since it was approximately 10 years old and because of the location of the leak. I was concerned about the potential mold problem, so I reached out to Grady. The owner came out, listened to where I thought the problem was, crawled all over my attic, and found out where the leak was coming from. Although his company does not provide the services I needed, he gave me a recommendation. Bradley Grady came exactly when he said he'd be there, was very knowledgeable and articulate. He did all of this without charging me a cent.
Amazing experience highly recommended. Very professional and kept out all dust and incredibly responsive.
Grady Property Restoration was our saving grace in an extremely complicated and stressful remediation. A water damage event quickly turned into discovering a lot of undetected mold in several locations in our home. Grady walked us through every step of the process from remediation to helping us understand our insurance coverage to recommending contractors to help us rebuild the remediated areas. They were attentive, highly knowledgeable, professional, punctual and the quality of their work is second to none. Proper mold remediation requires specific protocols and safeguards to ensure it is safely and successfully removed. Most remediation companies do not understand or follow these standards which can lead to not only continued structural contamination, but serious health consequences for families. We are forever thankful that Grady Property Restoration had the experience and training needed to ensure our home is safe and our family is protected.
Amazing experience. Very professional and helpful. Didn't use fear to over sell services. And got the job done clean and fast! Highly recommend
Omar and his team did a great job of remediating the mold problem at our house. Our job was very extensive- hardwood flooring and carpets, drywall ceiling and walls. Working with our hygienist, they did followup treatments and made sure that they showed us all the work that was completed. Highly recommended!
I would highly recommend Grady Property Restoration for any water damage issues. They were amazingly prompt, professional and thorough. We were not used to that with contractors we have dealt with in the past! I can't say enough good things about this company. If you have water damage, call them, you will not be sorry.
Super fast response time! We had a toilet supply line burst and Bradley got here fast enough to save our hardwood floors! Awesome customer service too!
I can't say enough about this team. My first time in 38 years that I had to file on my Homeowners Ins. Grady were the best. From Top to bottom.
I called Grady about a small water leak and they had two guys show up within the hour and they located and fixed the problem. Very professional and highly recommended. Call Grady Property Restoration for all your water damage and mediation needs.
I contacted Grady Property Restoration to come take a look at a leak i had in a bathroom. It was a pleasure to work with Bradley. He responded quickly, had great communication with me, and did great work on my home. I would definitely recommend using Grady Property Restoration!
The team at Grady Restoration was amazing! We had a pipe burst in our upstairs bathroom causing damage to a downstairs bedroom along with the bathroom its self. Grady answered our call on a weekend and guided us through what to do. The team that arrived at our house came on time and were knowledgable. I fully believe that in calling them, we minimized further damage. Their drying methods allowed us to salvage the subfloor and tub surround. Grady detailed their work using photos and then provided those details to our insurance company. I am so grateful for their work and support through what was a really stressful event!
Grady restoration was extremely fast and professional, I would highly recommend them for any of your home restoration needs. Great group of people.
I wouldn't trust my home to anyone else after a disaster. Bradley and his employees are very knowledgeable, competent, and professional.
Mark Byers Last week, I moved into an older condo and soon realized the dryer vent was completely clogged (after running the dryer 8 times to dry a load of laundry). I called another service and they sent out someone from a carpet cleaning company who crammed an oversized carpet cleaning hose into the exterior dryer vent. The hose became stuck and he ended up breaking the hose off in my living room ceiling, causing additional damage. I realized after he left that the dryer vent was still clogged. I received a quote on Thumbtack from Bradley at Grady Property Restoration. Bradley came to my condo and discovered the problem almost immediately. As you can see in the above pictures, he had to cut some of my ceiling but he was very conservative in that amount of drywall he cut away. He contained the area and used a very strong hepa filtration system. As a result, there wasn't any dust or debris left behind. He returned today and cut some of the ceiling in the laundry room to correct the clogged dryer vent problem. There was a crimp in the dryer exhaust hose due to improper installation years ago. Bradley corrected that problem, cleaned out the dryer vent and then connected the dryer and demonstrated that the vent was working once again. I couldn't be more happy with the quality of work, cleanliness, professionalism and experience of Bradley. I give my highest recommendation to all my friends in the Atlanta Area who need work done at their residence. Bradley is very skilled and he does fantastic work. Bradley will be returning soon to complete some bathroom renovations in the very near future. Great job Bradley! See you soon!
I had Bradley out to look at a problem in my house, I had messaged Bradley and was amazed with the super quick response time!! during this time I also had a leak that came up and he was able to recommend a plumber also! When Bradley arrived he went above and beyond to fix the problem!! He was able to explain to me what was going on and what needed to be done and was able to answer all my questions. Bradley was extremely professional and personable. Being a single mom it was nice that I could trust what he was saying and didn't feel taken advantage of. I not only would recommend him to my friends and family and anyone who is looking for his services, but I already have recommended him to people in my neighborhood!!
After coming home from vacation to a flooded house Grady came to the rescue! Quick service and really helped out navigating the insurance claim process. Thank you so much for all the help!
Job Titles:
- President of Grady Property Restoration LLC
Bradley and his team at Grady Property Restoration are always a solid choice when selecting an emergency response vendor. I work for Cooper & Co General Contractors, and being heavily involved in the commercial construction arena, it it is a great advantage for us to partner with a team like Bradley's because we can always depend on their prompt service when it is required most.
Bradley and his team at Grady property restoration are THE restoration experts. Whether you are dealing with water damage or mold remediation, Grady property restoration is on the forefront of the industry with innovative techniques and solutions that get the job done correctly and completely, every time. Would highly recommend!
Bradley was so nice! We called with a septic tank alarm going off ...he came over and showed us how to turn the alarm off and also gave us contact information to a company to have it inspected. He wouldn't take any money from us! What great customer service! Highly recommend!! We will for sure save his number for any future emergencies!
Bradley was incredibly helpful. He explained the entire process and helped me understand exactly what needed to be done. Also, capable of working with my insurance company. I highly recommend him to my friends.
Bradley was extremely helpful and professional throughout the entire process. I first called around 7pm expecting to set up an appointment for later, but Bradley drove an hour that night to go ahead and begin the job. The work to remove the damage done to the floors was quick and thorough.
Bradley is super professional and thoughtful. He really helped us understand the nature of the damaged caused by a broken condensate drain pipe and why each step was needed. He was prompt, focused, and really worked with us to make sure the water damage was properly handled. His pricing is super reasonable. We will absolutely call Bradley first if the need ever arises!
Bradley did an excellent job! He was very professional and took our job and the safety of our family very seriously. I feel confident that he removed all the mold and did it correctly. I would highly recommend Bradley for any mold remediation job. I feel he went above and beyond what we expected. I would definitely use him again.
Meet Bradley Grady, President of Grady Property Restoration LLC. Bradley has been in the disaster recovery industry for more than 10 years serving property owners all over the East Coast. He spent most of his years working for large loss disaster recovery teams as a crew chief and a field technician.
We came home to a leaking shower valve in our master bathroom. I called Bradley and he was able to be on site within the hour! He and his team were very knowledgeable and professional! I could not be more satisfied with his service, I would highly recommend Grady Property Restoration to anyone!⭐️⭐️⭐️⭐️⭐️
Exceptionally great group of guys. My wife picked up on a moldy smell from the furnace and contacted this company. The response time was impressive and spot on. They took their time to address the complaint by doing a thorough inspection. They found a very minor issue that's easily remedied. They told me what to do to fix the problem without their assistance to save money.When I asked what I owed for them to come and perform the inspection and they said "nothing", I was nearly speechless. I even offered a tip or some money for their time and gas and they didn't take it. Fantastic service from a very honest group of men . As a small business owner myself I can tell you, tbis soet of service is rare. Thank you so much for your help. May your business be blessed for years to come. Do not hesitate to give these guys a call! You're in good hands!!
True and honest company! I was concerned about mold in my crawl space and called a few companies to look at it. I received multiple quotes in the $3K-$5K range to remediate. These guys came in, looked at the crawl space and basically said I didn't need a big remediation and gave me a few DYI tips to keep the crawl space dry and clean. I called an independent air quality inspector to be sure and basically got the same answer. Very honest and professional. If I do have a problem in the future I know where my business is going.
I highly recommend Grady Property Restoration! Bradley Grady and his team are extremely kind and extremely knowledgeable. We had extensive mold damage in our new build basement due to water intrusion. They did a phenomenal job. My basement looks and smells amazing and passed the clearance test. They use proper products (I gained a ton of knowledge about mold and remediation through Grady and my Industrial Hygienist..probably more than I could have ever wanted!) Having said that, the knowledge I gained from Grady was much needed. There are several companies (as I've learned myself) that do not follow proper protocol and, most importantly, don't use products that will actually kill the mold. Shannon and Allison and Blas were also amazing and so helpful! I had many, many questions to which they knew all the answers. Anyways, don't bother with other companies, don't waste your time, just go straight with Grady!
Professional and EfficientMy experience with Grady Property Restoration has surpassed my expectation of a restoration business. Grady #Property #Restoration was recommended to me by a close friend who had used Grady's services recently and I applaud him for recommending me to him. The day I needed Grady's services was last minute and with kindness Grady responded by setting up an appointment visit that day.I expressed my concerns to Grady about the issues I was experiencing with my rental company and he arrived with all the necessary tools needed to evaluate the damages the pipe burst had created. Thermal pictures were taken, humidity readings were taken in every area of the home where water damage was visible both by the naked eye and thermal pictures. Grady is a very knowledgeable individual who works by the book and takes precise and calculated measure to properly evaluate a home.After Grady's assessment, I received a detailed email that included all pictures that were taken by him and an in-depth report stating the category of water damage and what is needed to be one to the home. To give a little insight, Grady's report stated that the pipe burst in the home became category 1 / class 3 by the CRC Book for Water Restoration. The report suggested the home needed to be properly opened to let the drywall and studs dry out and included the number of dehumidifiers needed to filter the air in the house. Sadly, the Property management company has chosen to ignore the damages the pipe burst has done to the home and covered up any visual evidence with paint.With this assessment, I plan to use Grady's assessment to fight my case against the property management in court. My experience with Grady has shown me that his services are of high quality and are reasonably priced. If not for his assessment, I would have never known the extent of damage to the home and the possible health issues I have. Grady has also provided me with his network contacts which includes professionals who can help me with this matter in court and as well as an allergy specialist that can provide me with a mold test for the home. I would recommend Grady's Property Restoration to anyone in need of a proper assessment of water damage and restoration!
Bradley is fantastic. Responded to our call at 1am and arrived quickly. He clearly knows how to address issues. After his remediation efforts, we find our floors as good as new!
Grady did a wonderful job inspecting, repairing, and cleaning up water damage in my master bathroom and treating mold in my hallway shower. The entire team, from Bradley during the inspection to the work crew to Allison on the office staff, worked tirelessly to make this as pain-free an experience as possible. I want to give a special shout-out to Allison who took my calls morning, noon, and night to help schedule and assist. I would recommend Grady to anyone in need of prompt, professional property restoration. Thanks for all your hard work!!!
I guess Grady Restoration doesn't need my business. I left a voicemail over a day and a half ago and still no response.Thank you for your reply, and I can understand how that could happen.
I met Bradley and his guys when I was an insurance agent for a Fortune 100 company. I would send my policyholders who had water damage to them. My policyholders always gave me great feedback on Grady Property Restoration. Nothing is worse than referring out a company and then receiving a complaint on the company ! Fast forward 5 years later and I felt they did such a great job that I now work for them!
Had a flood they cane out in about a hour and did a wonderful job thank you so much! Highly recommend!!!
Fantastic service, came out on time and exceeded our expectations! Really fair pricing as well.
Such hard working group of guys especially the team Manager Mario! It was a huge relief and help that he is bilingual and could explain how things work in Spanish so that I could better understand the project and what needed to be done. He is so nice to his crew and also doesn't mind getting his hands dirty if they need an extra hand.