CRM ACADEMY OF ASIA

Our consulting services address both an organisation's internal readiness and its external customer practices. We are master architects of Customer Experience, working with our clients to redesign the customer's journey through a brand, its offerings, and its front-facing staff across multiple touch points... Consumers do not just buy products. They buy experiences offered by brands across multiple touch points. Every experience across each touch point can make a business win or lose a customer. And that's where we at CRM Academy of Asia ( CRMAA ) come in. We're a global not-for-profit organisation -working with the world's best known brands to create memorable and result oriented Customer Experiences and create long-term Customer Relationships - that enthuse consumers and motivate employees to take action. Since a happy customer is the best business strategy of all... We provide professional certifications in the areas of CX & CRM in collaboration with global leaders in CX education..

Also known as: CRM Asia