INTEGRIS - Key Persons
areas of expertise
Office Administration
Customer Relations
Human Resources
Growth strategy
education
B.Ed (Hons)
PGcert
Bernadette brings over 20 years of experience in education, management, and administration to the firm. Her role is central toward managing the office administration procedures and human resources of Integris.
"Selecting people with the right skills, a positive attitude and passion for this work is our recipe...
Job Titles:
- Field Support Agent
- Senior Systems Engineer
areas of expertise
Pro-Active Monitoring
Customer Support Administration
Cyber-security Analysis
Level 3 Technical Support
education
MSc - Information Security
BSc (Hons) - Information Technology & Networking
Luigi joined the firm as a Field Support Agent in 2008 and has since gained exposure supporting end-users and their systems. He now holds the post of Senior Systems Engineer and is tasked with maintaining a pro-active view of clients' systems, ensuring symptoms are recognized early and corrective action is taken in good time and within the agreed service levels. He is also responsible for routine on-site checks, scanning system logs and making sure all processes are behaving as expected.
"Systems' up-time doesn't just happen - it needs to be engineered by applying the right combination...
areas of expertise
Information Systems Management
Business Requirements Analysis
ProActive Support Strategy
Disaster Recovery Planning
Cyber Security Hardening
education
PhD Candidate, Artificial Intelligence and Knowledge Management
MSc, Business IS Management
BSc (Hons), Computing & Information Systems
Diploma, Business Studies
With over 20 years experience in technology, entrepreneurship and management, Stephen has the breadth and depth needed to quickly understand the entrepreneurs' business requirements and craft the most effective solutions.
"Understanding your requirements and application thoroughly is what allows us to deliver the optimal...