IN-GROUP HOSPITALITY - Key Persons
- Corporate Marketing Director
- Chief Operating Officer
- COO of in - Group Hospitality
Hospitality has been a part of Carter's life from early childhood as he observed his family operate a growing hotel company. In his early teens, Carter began working in the operations. Carter has served in many roles ranging from room attendant to owner/operator and now boasts over 30 years experience in the Hospitality and Food & Beverage industries. He has extensive knowledge and experience with brands such as Hilton, Hampton Inn, Home2 Suites, Fairfield Inn & Suites and SpringHill Suites & Holiday Inn.
Today, as COO of In-Group Hospitality, Carter provides valuable insight into the planning, execution, and oversight of daily operations. He enjoys interacting with guests and staff on a daily basis as well as focusing on the details of budgeting, financial statements, revenue management, and sales & marketing. Carter excels at seeing the big picture and overseeing multiple operations. Carter graduated from the University of Utah School of Business with a Bachelor's Degree in Finance.
- Regional Director of Sales
- Corporate Revenue Manager
15 years in hospitality and a focus on analysis makes Hampton Central the most finely tuned property under management. Shane's skill with revenue management, forecasting and budget management make him a leader among our managers.
- Area Director of Operations
- Chief Executive Officer
With a deep passion for hospitality and rich family history in the hotel industry, Graydon Pearson has nurtured and grown a multi-generational family business into the high-performance hospitality management company that is In-Group Hospitality: A PEG Company is today. As the President of IGH, Graydon's mission is to cultivate a best-in-class hospitality management company by delivering on its foundations core values of inspiration, respect, and diligence. These are demonstrated in his service of team members, guests, and vendors - always with an eye to investor returns and satisfaction.
Graydon spent his entire upbringing and youth honing his guest service skills in a variety of service positions at properties across the Intermountain West. Originally known as Pearson Enterprises, the family business Graydon's father and grandfather built eventually reached an important crossroads when an opportunity emerged to partner with local developers in a joint-venture agreement, and that is how In-Group Hospitality: A PEG Company was born. Today, IGH and its hundreds of employees deliver tremendous value to guests while bringing top-notch management solutions to hotel owners like PEG Companies.
Graydon's 20-plus years handling acquisition, new construction, renovation, and operations with major hotel brands including Hilton Hotels Group, Marriott International, Hyatt Hotels, and Intercontinental Hotels Group has uniquely positioned IGH to execute the highest level of service with a versatile network of partners. Despite attracting national recognition and winning major awards including CCIM 2018 Property Manager of the Year, Graydon finds his greatest fulfillment in inspiring valued team members at IGH's 25-plus properties with opportunities to grow and progress professionally. "At its core, hospitality is about taking care of people," Graydon says. "That has to start internally with our own company, and being able to influence and help others grow their careers is the real reward for me," he says.
Graydon received his BS in Exercise Science from The University of Utah. He also serves on many volunteer and non-profit boards including Utah Valley Convention and Visitors Bureau, PDG Foundation, Utah Valley Tax Advisory Board, and more.
- Corporate Director of Sales
Jennifer graduated from the University of Utah with a Bachelor's Degree in psychology. While a student, she had always had a job in hospitality, whether it be in the hotel restaurant or at the front desk. After completing her education Jennifer decided to focus on hotel sales and started her career path in Salt Lake City.
Over the past 15 years Jennifer has strategically moved from Sales Manager to Dual Director of Sales, and finally as a Cluster Director of Sales over three prominent hotels in downtown Salt Lake City. With her experience on property she was moved to a Regional Director of Sales overseeing a region of hotels in various markets. Jennifer has been directly involved with several renovations, openings, and hotel conversions. She has experience with convention, resort, and corporate markets.
Jennifer enjoys working with individuals and teams to understand their hotels and markets, and strategies with the hotels to produce optimal sales performance. She believes in consistent, effective, proactive sales and mentors teams with those beliefs. Jennifer and her husband reside in Layton, Utah. They love to travel and always have a trip on the horizon. She is the proud mother of 4 children. Jennifer grew up playing competitive soccer. While she still plays her focus is on her children and developing their skills and talents.
- Regional Director of Operations
Born in Puerto Rico he followed a family legacy in Hospitality and made it a point at a young age that Hospitality would be his career choice. His family moved often, but always to desirable destinations such as Hawaii, Manzanillo Mexico, Key Biscayne, and New Orleans. Joe attended Valley Forge Military Academy for High School and returned back to South Florida for college.
Completing his Bachelors in Hospitality Management from Florida International University he was recruited by Hyatt Hotel and Resorts and entered a management trainee program at the Hyatt O'hare. Shortly afterwards he entered into what would be a 20 year career with Hilton Hotels. His time with Hilton landed him in Jackson Hole, WY where spent ten years as the GM of the Homewood Suites by Hilton. In 2016 Joe joined the In Group family as the opening GM for the brand new SpringHill Suites by Marriott and in August of 2018 was moved into his current role as Regional Director of Operations.
Joe is a firm believer that is "all about the people" and encourages creativity, community relations and interactions with associates and guests to all his GMs. Joe, along with his wife Amy and daughters Sofia and Vivian reside in Jackson, WY and love to recreate outdoors.
- Eastern Regional Director of Operations