UXSUBSCRIPTION - Key Persons


Frank Garofalo

Job Titles:
  • Principal Consultant
  • User Experience Strategist, Advisor
  • User Experience Strategist, Consultant, & Advisor in San Diego, California
Frank is a San Diego-based User Experience Strategist, Advisor, Creative Problem-Solver, and Entrepreneur. He has worked in the web and interactive industry since 1999, and he has a Masters of Science degree from Purdue University. Frank has been involved with design and user experience efforts on projects for Fortune 50 companies, US Federal agencies, and with budgets of over $12 million. Prior to going the entrepreneurial route, he managed a 35+ person department of User Experience Architects, User Interface Designers, Icon Designers, and Usability Research experts, at a billion-dollar software company. Related to lean / agile methodologies, Frank is a Certified Scrum Master (CSM) and Certified Scrum Product Owner (CSPO). From his over 24 years in the web industry, he has experience with: Brainstorm Facilitation, UX Strategy / UX Design, Design Thinking / Creative Problem-Solving, Information Architecture, Affinity Diagrams / Card Sorting, Interaction Design, UX Storyboarding, Wireframes / Interface "Blueprints," Workflow Diagramming, Rapid Prototypes (HTML, CSS, jQuery), Personas / Target Audience, Usability Research (Ethnography), User Stories / Scenarios, UX Design Audit / Heuristic Evaluation, and User Research. He enjoys seeking a balance between what functionally works well and what is aesthetically inspirational, while identifying, for the primary target audience, the key information they need to have a useful, usable, and delightful experience. Frank is a San Diego-based User Experience Strategist, Advisor, Creative Problem-Solver, and Entrepreneur. He is the principal consultant of Garofalo UX (www.garofaloux.com). He has worked in the web and interactive industry since 1999. Frank has been involved with design and user experience efforts on projects for Fortune 50 companies, US Federal agencies, and with budgets of over $12 million. Prior to going the entrepreneurial route, he managed a 35+ person department of User Experience professionals at a billion-dollar software company. He enjoys snow skiing and jogging. Frank is a User Experience Strategist, Advisor, Creative Problem-Solver, & Entrepreneur. Principal Consultant of Garofalo UX garofaloux.com & Founder of ResLife Portal reslifeportal.com. User Experience efforts on projects for Fortune 50 companies, US Federal agencies, & budgets of over $12 million. Our Principal Consultant, Frank Garofalo, has worked in the web and interactive industry since 1999. Over the years, he has had employment experience with various companies, such as Esri, The Walt Disney Company, Bank of America, Cyber View, and Garmin. Through his employment background, Frank has been involved with design and user experience efforts on projects for Fortune 50 companies, US Federal agencies, and with budgets of over $12 million.

Jam San Diego

Job Titles:
  • Service