James is able to deliver this high value outcome in such a short period of time by operating in much the same way that a Medical Practitioner is able to rapidly diagnose a medical condition and prescribe treatment...
At the same time, James has recognized that traditional engineering training fails to provide grounding in the soft issues like facilitation of change, strategy, corporate governance, communication, etc and he has integrated all of these disciplines into the approach that he advocates and the methods that he uses...
James maintains that it is not possible to produce a successful IT or ERP outcome without being blunt about the issues that are causing failure and systematically eliminating those factors from the project or operational environment.
Also known as: James A Robertson and Associates