PCS - Key Persons
Alex began his career with PCS in 2011 in the sales department as a telemarketer. As he quickly became immersed into the petroleum industry, he moved from telemarketing into a full corporate sales position within a few months of employment. Gaining vast knowledge in the petroleum and merchant service industries throughout the years has resulted in Alex's promotion to in-house corporate sales manager in early 2016. With his enthusiasm and relationships within the business he is excited to help PCS grow exponentially throughout his career. Alex graduated from Arizona State University with bachelor's degrees in graphic design and business communication, which helped form his fascination of sales and business.
Connie started with PCS in June of 2007 as an implementations specialist within the technical support department, and learned as much as possible about how to download and troubleshoot terminals and integrated equipment. She has worked hard to build relationships with service techs, vendors and ISOs over the years. She has since been promoted to the manager of the implementations, tech support and deployment departments, and has also continued with her education. Connie is passionate about helping other and growing the company's level of support to our merchants, partners and service techs.
Kari started with PCS in September of 2014 as a Customer Service Representative where she quickly learned the service side of credit card processing. Within the first year she took the opportunity to move on to the sales team as a partner support representative. She grew immensely and learned a lot in this role to eventually become Partner Support Manager. With a passion for helping others and continuously learning, she strives to assist the team to service our partners and continue to grow our partner relationships. Kari graduated from the University of California at Santa Barbara with a bachelor's degree.
Job Titles:
- Vice President, PCS Sales
Lori began her career with Petroleum Card Services in 2004 as an inside sales telemarketer then was quickly promoted to an implementations specialist which is where she was given a vast understanding of not only the petroleum industry, but also the Merchant services industry. Lori prides herself on building and maintaining strong relationships with our ISOs, agents, merchants and partners. With a passion for innovation and operational efficiency along with work ethic, Lori has spent the majority of her career creating an exceptional customer experience for PCS merchants, agents and partners. Lori holds a bachelor's degree from the University of Nevada Reno, and became a certified payment professional in 2014.