GMT HOSPITALITY

Together we count over 100 years of operational experience in Tourism and Hospitality, working with the best brands of the trade. Planning, promoting, selling, booking, hosting, delighting, troubleshooting, billing - we have done it all. We know the challenges and needs which tourism and hospitality professionals face to achieve the best results with the given resources. And most likely we can help... 2 In the following stage, we explore exhaustively the raison d'être of the industry: the tourist. We resort to every available data source crucial to solve our clients needs and challenges and we guarantee the reliability and coherence of this data. We deeply analyse the customer profile and its customer journey, that is, its traveller journey. We identify market segments and we build personas to reinforce the resources alignment in a customer-centered strategy... Today's organizations have an overwhelming chaos of data available to them. "Big Data" is revolutionizing hospitality..