RETAIL COACHING

Our focus: What is the productivity of a Retail manager? We promote operational excellence, activating fast, visible and sustainable improvements, based on operational levers. Retail is detail: we help managers to convert Big Data into Small Data, human data, and vice versa. The professional management of a store, an area or a country, requires managers to master these tools and their professional delivery... Our focus: We consider that product knowledge is the manager's and the salespersons' responsibility, through self-training. During the briefings, the manager can, if he wishes to, include gamification, verbal or written quizzes regarding the products. We help you implement tools and techniques for continual self-training... Our focus: Both for training and achievement of KPI objectives, we develop Retail Games, tactical competitions, sometimes collaborative. We stimulate games to improve average ticket, UPT and conversion rate.

Primary location: Madrid Spain