FIRST WESTERN INSURANCE - Key Persons


Angie Osborn

Job Titles:
  • Commercial Account Executive
  • Commercial Account Executive / Minot, ND

Birgitte Cammel

Job Titles:
  • Administrative Assistant / Quality Processor / Minot, ND

Brent Mattson - SVP

Job Titles:
  • Insurance Agent
  • SVP
  • SVP Insurance Agent / Minot, ND
Brent was raised in Grand Forks, ND. He received his bachelor's degree from the University of North Dakota. He and his wife Tami moved their family to Minot in June 2004. Brent has been in the financial industry since 1988. Brent joined First Western Insurance in 2014 as a commercial lines agent and has received his commercial lines coverage specialist designation. Brent currently serves as a member on several boards in Minot, which include Trinity Health, Trinity Health Foundation, and Dakota Boys and Girls Ranch. In his free time, Brent enjoys spending time with family, hunting, and fishing.

Brock Swanson

Job Titles:
  • Insurance Agent
  • Insurance Agent / Waite Park, MN
Brock Swanson joined First Western Insurance in April 2022 after spending over 20 years as a successful PGA Golf Professional. He brings with him a high customer service focus which will be used to help learn client's businesses and determine how to best protect them. Brock lives in Sartell with his wife Marnie and their 2 daughters. He is active in the local community, having served on numerous boards and coaching girls high school basketball for 9 years. In his free time he enjoys golfing, kayak fishing and traveling with his wife.

Bryanna Cunningham

Job Titles:
  • Account Executive
  • Account Executive / Lisbon, ND

Cherisse Burns

Job Titles:
  • Commercial Insurance Manager - Minot
  • Commercial Insurance Manager - Minot / Minot, ND
Cherisse grew up in Kenmare, ND, and is a 2008 graduate of Minot State University with double majors in Finance and Marketing. She started her insurance career in 2008 as a receptionist and customer service representative. She joined First Western Insurance in December of 2014. Her focus is commercial lines insurance, and she is passionate about making sure each of her clients is adequately covered. Cherisse and her husband, Dustin, have one daughter, Taya. In her free time, she enjoys traveling, going to concerts, spending time at the lake, camping, and boating.

Dave Dilley - SVP

Job Titles:
  • Insurance Manager
  • SVP
  • SVP Insurance Manager / Waite Park, MN
Dave started his career at Wells Fargo in St. Cloud, MN in 1989. He has been in the business for 34 years, specializing in commercial insurance. In 2021, he sold his agency to First Western and became active in their management team. Dave is married to Jan and has children and grandchildren that he loves to spend time with! He also enjoys playing golf spending time at the lake.

Diane Peterson

Job Titles:
  • AVP Commercial Account Executive
  • AVP Commercial Account Executive / Minot, ND
Diane has worked in the insurance industry since the fall of 1990 when she married & moved to Minot. She graduated from Rugby High School and attended NDSU. She joined the First Western Insurance family in December 2016. Diane and her husband, Maynard, have two children, son, Ryan & daughter, Kari.

Dori Kurtz

Job Titles:
  • Insurance Agent
  • Insurance Agent / Minot, ND
Dori was born and raised in Minot. She started in the insurance industry in 1992 as the secretary in her father's agency. In 1999, the agency was sold to First Western Bank and Trust then becoming First Western Insurance. Dori's main focus in the agency is sales and service of personal lines products. Dori is married to Greg they have two children Jaxson and Prezlie. In her spare time, she enjoys traveling with her family, reading, and baking. She spends many weekends on the road taking her kids to their sporting and dance activities.

Drew Pearson

Job Titles:
  • Insurance Agent
  • Insurance Agent / Minot, ND

Jeff Larson

Job Titles:
  • Insurance Agent
  • Insurance Agent / Fargo, ND

Jennifer Adam

Job Titles:
  • Insurance Agent
  • Insurance Agent / West Fargo, ND
Jennifer Adam comes to First Western Insurance as an Insurance Agent in our Fargo offices. She and her husband Kelly live in Fargo where they enjoy spending time with their 2 grandsons and 3 grown children. In the summer, you can find her camping with family and exploring the Fargo area on bicycles. Jen is very involved in the community; serving as Past President for the Fargo Lions Club, a member of the Fargo VFW Post #762 Auxiliary and volunteering with the Great Plains Food Bank & New Life Center. Jennifer has over 20 years of financial & insurance experience.

Jennifer Berg

Job Titles:
  • Commercial Account Executive
  • Commercial Account Executive / St. Cloud, MN
Jennifer has been in the insurance industry since 2000, including 15 of those years in claims adjusting, and then moving over to the agency side working in commercial lines. In her spare time she enjoys shopping, having get-togethers with friends, spending time on the lake and camping with her husband and their dog, Earl.

Josh Duke

Job Titles:
  • Commercial Account Executive I
  • Commercial Account Executive I / Minot, ND

Julie Sweere

Job Titles:
  • Insurance Agent
  • Insurance Agent / Waite Park, MN

Karla Henson

Job Titles:
  • Commercial Account Executive
  • Commercial Account Executive / Minot, ND
Karla grew up in eastern Montana and has called Minot home since 1994. She has been in the insurance industry since 2001. Karla started in the claims department but switched her focus to commercial lines. Karla spends as much of her free time at the lake fishing as she can. She also enjoys taking care of her large yard.

Kelly Kluzak

Job Titles:
  • Personal Lines Account Executive II / Waite Park, MN

Lisa Flick

Job Titles:
  • Commercial Account Executive II
  • Commercial Account Executive II / West Fargo, ND

Loretta Routledge

Job Titles:
  • Commercial Account Executive
  • Commercial Account Executive / Minot, ND
Loretta is a native of Carpio, ND and has been in the insurance industry since 1985. Loretta services commercial lines accounts and works with miscellaneous surety bonds, such as license, permit, notary and fidelity. Loretta enjoys spending time with family and friends. Reading, camping and traveling are things she loves to do in her spare time.

Marilyn Turner

Job Titles:
  • VP Commercial Service Manager
  • VP Commercial Service Manager / Minot, ND
Marilyn is a graduate of Minot State University. She has been in the insurance industry since 1983, earning her Certified Professional Service Representative designation. Her main focus has been in commercial lines, specializing in servicing large accounts. Marilyn's hobbies include baking, reading and taking long nature walks. She enjoys time spent with her nieces and nephew.

Mark Koller

Job Titles:
  • Claims Manager
  • VP Claims Manager / St. Cloud, MN
Mark Koller joined First Western Insurance in November of 2022 and has been helping customers with claims for over 30 years. He worked as a claims adjuster and supervisor for over 15 years and then with a large insurance broker for 15 years. In working with First Western Insurance customers, Mark desires to help customers attain their best possible claims outcome. He lives in Howard Lake, MN, with his wife, Lisa, and they have a daughter and two sons. Mark likes working with people, has served on various boards, coached multiple sports teams, and enjoys serving at his church. In his free time, he finds himself fishing, spending time with family and friends, and traveling with his wife.

Mary Doble

Job Titles:
  • Commercial Account Executive
  • Commercial Account Executive / St. Cloud, MN
Mary was born and raised in St. Cloud, MN. She has been in the insurance industry and held her CISR (Certified Insurance Service Representative) designation for over 20 years. Mary is an Account Executive in St. Cloud, MN, focusing on Commercial Lines accounts. Mary and her husband, Jack, have one daughter, Madeline. In her free time she enjoys traveling, spending time with family and snowmobiling.

Meet Shelby Ford

Job Titles:
  • Insurance Agent
  • Insurance Agent / Waite Park, MN
  • Insurance Agent in Waite Park
Meet Shelby Ford - an insurance agent in Waite Park, Minnesota. She joined First Western Insurance in March of 2023. Her professional career previously was in technology sales for 8 years. She entered the commercial insurance world to continue to cultivate her passion for building professional relationships and helping businesses create a roadmap to success. She graduated with a degree in Sales, Management, and Marketing from St. Cloud Technical and Community College, where she is currently the program board chair. Shelby lives in Clearwater with her husband, Trevor, and their 2 kids. She enjoys spending time with family, traveling, and patio season.

Mike Sweere

Job Titles:
  • Insurance Agent
  • VP Insurance Agent / Waite Park, MN

Rhonda Christianson

Job Titles:
  • Personal Lines Account Executive
  • Personal Lines Account Executive / Minot, ND
Rhonda was born and raised in the Bismarck area, moving to Minot in 1997. She started in the insurance industry in July 1997. She specializes in servicing personal lines accounts. In her spare time, she enjoys spending time with her family, going on walks, reading, and hunting.

Sheri Rostock

Job Titles:
  • Insurance Agent
  • Insurance Agent / Lisbon, ND
Sheri grew up in Geneseo, ND. She is a Lidgerwood High School & MSUM - Moorhead graduate with a Bachelor of Science in Accounting. Professionally, Sheri is most passionate about meeting the needs of her producers. She loves seeing the full circle of crop insurance - planning in the spring, helping the producer with questions or concerns throughout planting and harvest, and seeing it all come together successfully at season end. Sheri's family includes her husband, Pat, 2 daughters, 1 son, 2 granddaughters, and 1 grandson. She also has a 4-year-old black lab/Chesapeake mix named Ace. Sheri enjoys camping for peace and relaxation. Her hobbies/interests include walking, spending time with family, cooking, and following the Chicago Bears and Lisbon Bronco sports.

Stacey MacClennan

Job Titles:
  • Insurance Agent
  • Insurance Agent / Minot, ND
Stacey MacClennan has been licensed in insurance since 2007. She grew up in Donnybrook, ND and graduated from Kenmare High School. She also attended Minot State University and graduated with a bachelor's degree in accounting in 2000. Stacey is married to Brad MacClennan and they have three daughters, Abbigail, Adison, and Aspyn. She enjoys going to the lake and spending time with her family.

Stacy Tomlinson

Job Titles:
  • Insurance Agent
  • Insurance Agent / Max, ND
Stacy grew up on a farm near Max. After graduating from college with a degree in Business Administration she returned to the Max area and she and her husband raised their family at their rural home. She has 3 grown children and 1 grandchild (so far!) She began her career in the insurance industry in 1995. Stacy works with all lines of insurance with a focus on crop insurance products.

Tausha Schmaltz

Job Titles:
  • Commercial Account Executive
  • Commercial Account Executive / Minot, ND
Tausha was born and raised in Minot, ND. She began her insurance career with Humphreys Insurance & Surety in January 2013. In December of 2016, she transferred to First Western Insurance with the acquisition. On the job she likes interacting with insureds. She spends her day working with clients on their business insurance needs and preparing bonds. Professionally and personally she is passionate about pleasing people. In her spare time, she enjoys camping, watching football and spending time with friends and family.

Tina Hughes

Job Titles:
  • VP Insurance Agency Manager - Minot
  • VP Insurance Agency Manager - Minot / Minot, ND
Tina moved to Minot from Midland, MI, in 1975 with her parents and two sisters to be closer to her mother's family in Minot. She started her insurance career in 1984, working in a small agency, assisting with day-to-day operations while learning the personal lines market. Tina's focus has been selling and servicing personal lines insurance products. She has served on the National Board for the Independent Insurance Agents & Brokers of America (IIAB) and is a past president of the ND IIAB Board. Tina is a tomboy at heart. She enjoys being outside working in her vegetable garden and fiddling with her flowers. She loves entertaining friends and family no matter what season it is.

Zach Zenker

Job Titles:
  • Personal Lines Account Executive
  • Personal Lines Account Executive / Minot, ND