BAPTISTEB

Hire a Service Designer and craft complex experiences for your B2B and B2C customers. We can facilitate your product development, coach your teams more..... Here we focus on products, whether industrial or digital, B2B or B2C, it's about making the experience as seamless and satisfying as desired. In & out, front- & back-stage we look at your services from every angle... We created a service blueprint describing how the new service for the B2B persona would be implemented. We identified and did some rapid mock-ups of the missing IT components (ERP, CRM, mobile input apps for technicians on the field...).

Primary location: Paris France