ODS - Key Persons
Job Titles:
- CFO, Office Manager & Nurturing Perfectionist
"RING MASTER": As our longest serving employee, Elta helped build ODS from the ground up and was involved in everything from tuning the engine to detailing the chassis. As the oldest of four sisters, she's no stranger to looking out for her family, which is probably why she's such a valued resource to ours. Elta somehow manages to simultaneously be a business leader, wizard behind the curtain, motherly figure, meticulous organizer, champion of fairness, and the glue that binds our circus of excellence together. Elta's creativity, artistic flair and aesthetic eye are in evidence all around our office (although we exiled all her favorite colored pink stuff to her workspace).
Job Titles:
- Lead Dispatch Specialist & Very Likeable Dude
"POP QUIZ": Not satisfied with just mastering the ins and outs of dispatch, Jamey is always asking questions about every other aspect of our industry and our business. There are times when it's like constantly being asked "why" by a giant goateed toddler. But Jamey soaks up every detail and pours out customer value. Contrary to widespread speculation on the Internet, he was not forged in a lab by fusing a customer service prodigy and a sponge. Born at a very young age, Jamey honestly is a very likeable dude. On the likability scale, he's right up there with pandas.
Job Titles:
- Account Manager, Roast Master & Gearhead
"BARISTA": If you've ever wondered what happens when you mix a passion for people, cars, efficiency, and coffee in equal parts, we found out when we hired Jason the gearhead barista. Like a bottomless cup of refreshing "can do" service, Jason was once voted one of the best baristas in Montreal and spent his formative years working in a race car garage and studying to be a mechanic. When not supercharging the performance of ODS projects, you'll find him immersed in the caffeinated arts or meticulously restoring his 1990 BMW 325i. Drawn like a moth to a flame to any burbling exhaust or espresso machine, Jason embodies a strong and pleasant character and a smooth blend of humor, niceness, and earthiness that leaves no bitter aftertaste.
Job Titles:
- Dispatch Specialist & Speed Reader
"HISTORIAN": By the time you read the first sentence in this bio, Jordan would have almost finished it. Being able to digest 700 words a minute is handy when you're an avid devourer of history. Usually able to answer the final question on Jeopardy, Jordan is also adept at telling dad jokes which are only terrible by other people's standards and not those of fellow comedic geniuses who are equally misunderstood. With a penchant for quoting Churchill and watching Bond films, Jordan dreams of visiting the UK and wearing his tux to the Tank Museum. The day when making short stories long is finally considered a superpower is the day that Jordan will become omnipotent. Until then, don't expect him to tell you any Civil War jokes: General-Lee he doesn't find them funny.
Job Titles:
- Billing Supervisor & Future Novelist
"WRITESTUFF": When we first met Kirstie, she said she thrived on being busy and loved getting things done right. That proved to be a great fit in a company that is always busy getting things done right. Kirstie leverages her years in retail to deliver the customer focus that is a signature part of the ODS experience. Combining the right stuff with a passion for writing, Kirstie is a closet author in her spare time. Rumor has it she is writing an epic novel about the adventures of a team of pilot car industry experts set in the early 1800s. Escort providers. Rugged carriers. The dawn of the Romantic era. Hot stuff.
Job Titles:
- Lead Billing Specialist & Ukulele Enthusiast
"BUBBLES KAPOOR": What do you get when you combine the perpetually sunny disposition of an animated Powerpuff Girls superhero with Kelly Kapoor from The Office? An inexhaustible supply of happiness and the ability to talk so much and veer off topic so often that you learn to tune yourself out. However, a super-nice person who thrives on spreading joy is ideally suited to pay people for a living and that's what Lei does with a smile in our ODS family. When she's not busy going the extra mile for our pilot car partners, she's an avid gamer with a pink headset, pink mouse, and a strong belief that there are only two kinds of people in this world: those who wear pink on Wednesdays and those whose don't. With a passion for cooking and Starbucks, Lei is quite literally a colorful character who dyed her hair from blonde, to red, to blue/green, and back to black in the span of a year. She also makes a mean matcha brownie, can cry on command, and once shook hands with the young Charles Xavier from X-Men (or perhaps he just made her imagine that she did).
Job Titles:
- Billing Specialist & Zumbaccountant
"M-LO": More than just empowering the ODS family with her 20 years of accounting experience, Marjorie brings a flair for organizing things in ways that make life easier, more enjoyable, and less confusing. A true enemy of chaos, she brings order and clarity to whatever she focuses on whether its invoices, processes, school committees, or the move that brought her to Canada from her native Venezuela back in 2009. When she's not crunching numbers, Marjorie is crushing Zumba workouts, wearing out dance floors, devouring personal growth programs, or laughing at stand-up comedy. Despite her chill demeanor, if you picture Marjorie as a model of calm composure, we invite you sit beside her at a soccer game when one of her kids scores. Bring ear plugs. And a helmet.
Job Titles:
- Dispatch Specialist & Astronomer
"OBADIA": Proudly using his last name as a one-word moniker like "Drake", "Aristotle", and "The Rock" (even though that's two words), Obadia has excelled in service roles for many years because he genuinely cares about customers - and it shows. Propelled by caffeine, his interests include rocket launches, astronomy, and djent, neoclassical and 80s hair metal (which is ironic for a guy who often doesn't have any hair). The fictional character he most relates to is Fry from Futurama because they are both silly, each has a strong moral compass, and both retained remarkable video gaming skills after being accidentally cryogenically frozen. Obadia loves the idea that you never accomplish anything in this world without courage. Comparatively, Fry loves sewers. Despite their differences, Matt is also an out-of-this-world character who invariably comes up with brilliant schemes to save the day.
Job Titles:
- Billing Specialist & Scholar of Myth
"FRECKLES": Meghan is a master collector of hobbies who hasn't been bored in over a decade. Her artistic pursuits include painting, pottery, punch needle rug making, and knitting (which attracted her to our close-knit team). Her tattoos reflect her love of Greek mythology and art history. Time tracking apps swear she's spent more than a year consuming TV shows and in 2021 she lived in a virtual village for over 1,000 hours with anthropomorphic critters while playing Animal Crossing. Fueled by caramel hot chocolate, Meghan believes there are two types of people in this world: those who hike and those who love themselves enough not to. As a green thumbless assassin who has sent countless potted victims to an untimely demise, she won't take care of your plants, but Meghan will do just about anything else for family, friends, and ODS customers.
Job Titles:
- President, CEO & Whip - Cracker
"RAIN MAN": ODS founder and serial entrepreneur, Nick has been connecting pilot cars and specialized carriers since 2001. Along the way, he developed a bewildering ability to recall very specific details about roads throughout North America (think "human GPS" meets "weird party trick"). Pursuing excellence in every facet of business, Nick leads his troops from the front while always having their back. A certified Six Sigma Black Belt and well-rounded executive, he's equally comfortable in the boardroom and when dropping f-bombs at a truck stop. Looking dapper in this photo, Nick always dresses this way when professional photographers come to ODS to take pictures.
Job Titles:
- Dispatch Specialist & Music Supervisor
"OCTOMAN": Rick puts great service and attention-to-detail at the forefront of his work, but in the background, there is always a song playing. Believing that he lives in a feel-good logistics movie that requires an epic soundtrack, Rick undeniably plays a leading role in producing endings that are music to the ears of ODS' partners and clients. Strengthening our Operations team with two decades of experience as a logistics specialist, Rick is a high-energy, active guy who will tell you that doing nothing is challenging because you never know when you're finished. A health nut with a sense of humour, Rick loves a great NFL game and a good joke almost as much as he despises inconsistency and unexpected traffic. His guiding philosophies are to laugh often, be kind, and change your philosophy whenever a better one comes along.
Job Titles:
- Dispatch Specialist & Coffee Fiend