THE RIGHT PLACE - Key Persons
I'm a lettings industry veteran, clocking up 25+ years experience both as a landlord and letting agent. I've also spent over 15+ years acting as a landlord and tenant representative. In short, there's not much I don't know about the successful letting of residential property, especially in Milton Keynes.
My responsibility focuses entirely on property maintenance. I'm the one who conducts regular inspections of our landlords' properties and ensures that they stay in the very best condition.
I'm a STROMA-certified electrician with many (45+) years experience in construction and property maintenance. As a result, I can quickly diagnose most problems and instruct the right contractor to attend quickly to the satisfaction of both landlord and tenant.
My family matters a lot to me and I spend as much time with them as possible. I also care deeply about my rescue dog, Daisy. She's a great companion and I look forward to our walks together, whatever the weather.
I manage the entire tenant onboarding process. I book property viewings with potential tenants and, once they're registered with us, I help them find the right place to live. For example, ensuring pet owners only view pet-friendly rentals.
I love the variety of my job - one minute I could be helping a young person find a 1 bed flat, the next minute I'm talking to an executive seeking a family home. When I've booked the viewing that results in someone finding the right place to live and taking on a tenancy, it makes me really happy!
Outside of work, my interests are my lovely 17 year old daughter, knitting and meeting my fitness goals (with my PT) - in that order!
I support every aspect of the business, ensuring the ‘back office' runs smoothly. For example, making sure client accounts are up to date in every aspect and all tenancy-related communications are followed up promptly. I also have overall responsibility for inspection reports.
Having spent much of my working life in project management, I understand the importance of having procedures that are fit-for-purpose. This includes achieving exactly the right balance of digital and people power!
In my spare time, you'll find me spending time with with the two most important things in my life: my family and ‘everything 1950s', especially Rock n' Roll dancing.
I manage the day-to-day running of the office. A lot of my work revolves around inspection reports and handling the administration of repairs and maintenance of landlords' properties. I liaise with tenants, make appointments for inspections and generally help to ensure that any issues are resolved quickly.
As a ‘people person', helping tenants get a repair sorted is very satisfying for me, particularly if it eases a stressful situation.
Outside of work, I can be found rescuing animals. My husband and I have a Polish Tatra Sheepdog called Daisy. Also, we have 14 (at the last count) ‘retired' chickens from the British Hen Welfare who keep the whole village stocked up with their lovely eggs. Our 9 grandchildren are also a big part of our lives and - much to everyone's surprise - I'm a big fan of heavy metal music!