INTERACTIVE PDF - Key Persons
Human Resource professional with proven capabilities in solving People Challenges facing businesses and Coaching Professionals for Career & Personal Success. I have lived and worked in Canada, USA and India.
Job Titles:
- Client Success Specialist
I recently earned my Bachelor of Science degree from the University of Toronto. While my education focused primarily on sciences, my work and leadership experience focused on physical fitness and improving mental health.
I believe in promoting and improving mental health through any type of physical activity, as long as it keeps the blood running and the endorphins pumping.
One interesting fact about me is that I am an explorer. No mountain is too high, no water is too deep. My curiosity will always get the better of me, and has gotten me into trouble before. From consuming a ghost pepper, (I do not recommend!) to protesting G20 summits (stay way, and I mean way clear of tear gas).
My preferred method of experiencing new cultures when travelling is to find the darkest, most out of the way restaurant and bar, dine on local cuisine, and discuss regional politics with the owner over a glass of wine or pint of beer (depends on the local).
"I am an enabler who thrives on helping companies turn their vision into reality."
With over 20 years experience leading complex technology focused initiatives in the telecom and financial services sectors, I have successfully delivered operational savings, increased revenues and elevated customer satisfaction for companies. My past portfolio has spanned across the entire business value chain, encompassing all phases from presales to billing, within the quote to cash flow. I maximize value by providing the cohesive link between business and technology teams. Recognized for the ability to telescope from the macro to the micro and back, I drive alignment between business strategy, implementation and sustainment. Embedding change management within the delivery cycle and beginning with the end in mind are two key techniques in my approach to ensure quality outcomes for all stakeholders. At Interactive PDF, my personal goal is to improve how our clients increase their operational productivity, people performance and profitability. Let me help you accelerate your return on investment, by learning better, faster and easier.
"I live to create training and learning that drives the business and empowers their people."
I am an international business, brand, and people performance expert, educator, practitioner, and the author of Unconventional Business-3 Startling Truths for Corporate Prosperity®. As founder of BPh and the Unifying Philosophy® (UPh: a UPh is a company's DNA in 6 words or less), I help some of the world's best companies (Fortune 1000 and private / family-owned businesses) achieve extraordinary business performance and well-being. My internationally renowned system successfully overcomes complex, chronic, and systemic challenges facing even the most successful companies. Since 1991, I have created, built, and executed over 150 Brand Identities, and have established over 40 UPh Strategies for leading private and family-owned enterprises in Canada, the United States, Bermuda, England, and India. BPh and a client success story was featured in PROFIT Magazine's cover story on The BIGGEST LIE IN BUSINESS-How Most Entrepreneurs Deceive Themselves by Claiming to Know Their Competitive Advantage (Nov 2008). I also presented successful UPh case studies at the 2006 FFI conference in San Francisco (Decoding the Family Business DNA), as well as the 2009 7th Annual PROFIT 100 CEO Summit (Make More Money with your Brand). I have designed and delivered over 300 instructor lead workshops and seminars for CEOs, professionals, and managers and their staff. My broad experience across a diverse range of industries include healthcare, pharmaceuticals, technology, heavy equipment, engineering, construction, telecom, food service, and financial services. My learning expertise spans both instructor, e-Learning, and virtual learning design methodologies. Client projects include TD, Scotiabank, LoyaltyOne, Adidas, Xerox, Starbucks, Warner Brothers, Golf Town, Sears, CAA, KIA, TJX, and UHN. My most recent publication was accepted at the Association for the Advancement of Computing in Education (AACE) World Conference on e-Learning, titled: Changing Cancer Care by Changing Disorienting Dilemmas in October 2015. I deliver innovation, passion, and strategic savvy to create engaging, relevant, and inspiring workshops and keynotes. Since 2012, I have mentored 100+ undergrads and new grads, providing relevant work experience to help them land their first job. My mentorship program boasts a 75+% placement rate. I am a double graduate of Carleton University, Ottawa, with a B.Eng. and B.ID degree. I live in the Toronto area with my wife and 2 children.