THOMAS BRAND

I work as a management consultant, writer, and independent researcher obsessed with service science, economics, and financial services - wealth, investing, and wealth management... Before joining Accenture in September 2016, I worked in financial services for almost six years; I started my careers as a customer services officer and ended it as a local business developer at Nordnet Bank; conducting competitor analysis, business design, innovation management, continuous improvement, and customer development. I employed various methods from lean startup to service design to get things done. I had the privilege to work with a small team of dedicated, hard-working and incredibly talented people at Nordnet.