BIG HEARTS HOMECARE - Key Persons


Carmela Dugay

Job Titles:
  • Admin Assistant - Billing & Payroll
Carmela has an accounting degree has worked for over 20 years in the engineering industry in Southeast and Middle East Asia

Deeksha Thapar

Job Titles:
  • Care Coordinator
Deeksha is studying to become a Kinesiologist and holds a Diploma in Sports Science. She is passionate about making sure that everyone feels supported and valued, therefore she knew she wanted to spend her career in making that happen for her community. In her spare time, Deeksha enjoys the outdoors, kayaking, skiing, and hiking.

Fatma Taha - COO, Founder

Job Titles:
  • Co - Founder
  • Executive Director
  • Founder
  • Operations Director
Fatma is well known for her compassion towards patients, and more recently, towards seniors and others in need of help while living in the comfort of their own home. Our Founder and Executive Director, Fatma Taha, has lived in the Tri-Cities for 22 years. Fatma has been involved in the healthcare field for many years. She started her career as a physician, then moved on to assume several roles; as a member of the senior management team at several major BC hospitals. Her role predominantly involved monitoring the quality of patient care. She also managed infection control and patient safety initiatives at Fraser Health Authority, in particular, the Authority's 12 acute hospitals and over 20 residential homes and home health initiatives. Fatma holds a Masters of Public Health degree from the University of British Columbia and a Certificate with honours in Healthcare Quality Management from the British Columbia Institute of Technology. Fatma has also worked as a healthcare educator in Canada and abroad. She offers free health presentations to the general public at public libraries, and to seniors at senior centres. Learn more about these presentations' schedule at "Events".

Jan Escueta

Job Titles:
  • Registered Nurse
  • Clinical Head
Jan's knowledge, experience, and compassion are an integral part of the Big Hearts family. Jan has been a Registered Nurse for 21 years. She has an unwavering passion for health care and her experience in the field is indicative of that. Jan worked at a Tertiary Hospital in the Pediatric General ward and ICU, in addition to working in the General Pediatric ward at Victoria Hospital in Prince Albert, Saskatchewan. Jan has also worked as a Residential Care Coordinator at a long term care facility and as a Pediatric Home Health Nurse for various healthcare providers. Jan has devoted her time to a palliative nursing home for children, as well as a Nurse Clinical Instructor in the clinical & classroom environments. On her free time, Jan enjoys scrapbooking, soap making, gardening and cooking.

Liliana Arriola

Job Titles:
  • Care Manager and Client Relations
As a Licensed Practical Nurse with more 10 years experience in the occupational health and safety field and 3 years experience in emergency, neurosurgery, pediatric, ICU and traumatology units in hospitals, Liliana has developed strong organizational, interpersonal and leadership skills. Her love of nursing, problem solving, leadership, organization, and multitasking have inspired her to pursue her Business Administration degree in an effort to contribute towards a positive client experience. Liliana is passionate about caring for others while encouraging individuals to maintain their independence, safety, and healthy life at home.

Sameh Ginena - Founder

Job Titles:
  • Business Development Manager
  • Co - Founder
  • Member of the Lower Mainland
Sameh is passionate about giving back and ensuring that quality home care services are available to those who need it most. Sameh has been an active member of the Lower Mainland for the past 15 years. He attained his Bachelor of Arts from Simon Fraser University, then went on to complete his Bachelor of Laws and thereafter Masters of Laws from the University of British Columbia. Sameh has worked at the Canada Revenue Agency, Red Cross, and currently works with the United Nations. He has volunteered his time with Doctors without Borders and helped manage food banks in the Lower Mainland, as well as having supported many youth and senior initiatives throughout the years. He has focused his efforts on local community centres and supporting the most vulnerable in our society, including the elderly, disabled, and destitute. He is passionate about giving back and ensuring that quality home care services are available to those who need it most.