CUSTOMER HAPPINESS EXPERTS

A happy customer support makes for happy customers! The Customer Happiness Experts Association exists because we believe that at the core of a great customer success program are people, who want to make this world a happier place... Customer Success Management is a quite new field. We want to hear your story and let other customer success professionals learn from your experience... To facilitate this vision I am a founding member of the Customer Happiness Experts Association. This online space is for all passionate Customer Success Managers, those who put Customer Happiness at the core of their business or those who aspire to work in this kind of profession. As a community we want to encourage collaboration, best practice sharing, offer support, brainstorm with each other, as well as build and provide useful content. Ultimately, we want to learn from each other to grow and develop as individuals working to make a company successful and contributing to make this world a happier place.

Also known as: Customer Happiness Experts Association, Customer Success