AIRPORT BENCHMARKING

The Airport Benchmarking Group (ABG) was established in 2017 by Heathrow Airport and the Airport Authority Hong Kong, in cooperation with the Transport Strategy Centre at Imperial College London. It provides a confidential forum for major hub airports to learn from each other by comparing performance, sharing experiences, and identifying best practices for the benefit of passengers, the environment, and the wider public. It is based on a unique, proven benchmarking model with an annual cycle focused on continuous improvement. The ABG now comprises of nine hub airports... The Airport Benchmarking Group is one of a family of benchmarking groups facilitated by the Transport Strategy Centre. These include both North American and international benchmarking groups for the metro, bus, and rail sectors. All combined, they represent more than 100 transit agencies.

Also known as: Airport Benchmarking Group

Primary location: London United Kingdom