AHR STAFFING - Key Persons

Job Titles:

• Staffing Coordinator and Locum Physician Recruitment Assistant

Debbie has over 15 years' experience in the staffing industry. She presently works as the Staffing and Recruitment Coordinator for AHR. This Birmingham native provides her with great insight when it comes to providing nurses for the State of Alabama and the Birmingham City contracts -- to which AHR is the sole provider. Debbie has held these responsibilities for the last 10 years (previously with Trinity Medical Contractors and now with AHR) and is a vital reason why AHR values the knowledge that comes with her experience. Her genuine smile and infectious laugh are what everyone loves about Debbie the most.

Dr. Bruce Irwin has been in the urgent care business for over 30 years, and he's never seen anything like the current gold rush. "It's like we're in a rock band and all of sudden we have a hit, we're an overnight sensation. But in reality, we've been playing in bars and honky-tonks for years," he says. Irwin is the founder and CEO of American Family Care, the largest independent chain in the country, with 128 clinics, mostly in the Southeast. American Family Care was designed to deliver medicine like hamburgers: customer-friendly and efficient. Eliminating appointments and cutting down on wait times are the first steps, but they're only part of a customer-satisfaction puzzle that includes cheerful assistants, flat-screen TVs and free Wi-Fi. In-house pharmacies, digital X-ray machines and drug test facilities make them one-stop shops for patients. Doctors focus only on medicine, in standard ten-hour shifts and with no on-call duty. The operational bugaboos of private practice (insurance, billing, purchasing, hiring, certification, etc.) are outsourced to one centralized office. Employees at each clinic are rewarded every month with bonuses based on metrics like the rate of day-later follow-up calls (Irwin expects 100%). In the last five years, American Family Care has ballooned to $200 million in sales across 128 wholly-owned and franchised clinics, with 16 more on track to open this year.

Job Titles:

• American Healthcare Resources in 2014 As the Physician Recruiter
• Vice President of Physician Recruitment

Patti Holt joined American Healthcare Resources in 2014 as the Physician Recruiter for AFC's Birmingham market. Patti is a seasoned Healthcare Recruiter with 17+ years of experience in employee relations and retention. Patti was previously a manager of a top, nationally-ranked Healthcare Agency. During that time, she was recognized as an industry leader in developing and maintaining strategic innovative systems to enhance new business development and advancement. Patti received a Distinguished Honor for "Outstanding Service" in the field of Human Services and Medical Forensics.