SMT

SMT is a professional services and intelligence company specialized in technologies that transform the experience of companies' relationships with their customers, employees, communities, and other stakeholders. Experience has been increasingly relevant for attracting, retaining and engaging customers, talents and influencers, especially in the digital environment... SMT was founded in 2014 by professionals in the Customer Experience technology market. With vast international experience, it was very clear to this team that, although already mature in some countries, CX solutions had shy penetration in some markets and in many sectors. Spreading the philosophy, technology and expertise in Experience Management around the world has become our ambition... With experience in large projects and large clients, SMT continues to grow and add new businesses. Expanded its areas of expertise beyond customer experience. Today it also operates in the employee experience, supplier experience,..