SPEECH-SOFT

Waterfield Tech, a premier contact center solutions firm dedicated to delivering innovative solutions that span the entire contact center, today announced it has acquired Speech-Soft Solutions (Speech-Soft), further expanding its global delivery capabilities. Speech-Soft is a global provider of digital transformation services across the contact center with a specialization in Cisco integration and support and is the driving force behind products including Komandex Reskiller, Cisco CCE Contact Center Portal, and EntrAI... Waterfield Tech is a global customer experience tech and services provider spanning the leading CCaaS, conversational AI, and WEM platforms... Waterfield Tech Introduces New Suite of Generative AI Solutions to Accelerate the AI-First Contact Center

Also known as: Waterfield Tech

Primary location: Tulsa United States