DAVIES FOUNDATION - Key Persons
I have over 20 years of expertise delivering business outcomes in customer experience (CX) to organisations across multiple industries. With a background in business consulting, data and technology, I work with clients to address strategic gaps and adjust their processes, systems, and organisational structures to create exceptional experiences. I was previously Head of Strategic Business Consulting EMEA at leading CX and contact centre software company, Genesys and Senior Director of CX Transformation Services at Oracle. I have partnered and collaborated with a diverse range of Fortune 500 organisations, utilising omni-channel customer experience, advanced analytics, contact centre and customer relationship management (CRM) technologies to foster top-line revenue growth and enhance operational efficiencies.
Job Titles:
- Head of Digital Experiences
Job Titles:
- Senior Consultant
- Senior Consultant / Asset & Wealth Management
I have worked in financial services for over ten years, primarily as a paraplanner at wealth management and financial adviser firms. During this time, I gained the diploma for financial advisers from The London Institute of Banking and Finance. I most recently worked at a global advisory firm, where I worked with consultants/advisers to produce client recommendation reports, annual reviews, and was also involved in IFA selection projects. Prior to joining Davies, I worked at a boutique consultancy that focuses on technology in the financial advice market. In addition to consulting work, I managed their adviser software market assessment report.
I'm a qualified accountant with over 15 years of experience in finance and finance-related roles, specialising in commercial modelling and reporting design across multiple industries. I have been responsible for the design and creation of codified reporting for multi-national businesses, as well as modelling global restructuring and outsourcing propositions for c-suite board submissions. I'm an experienced project lead who enjoys translating complex theories into easy to understand communications.
Job Titles:
- Senior Consultant
- Senior Consultant / Banking & Markets
Throughout my career, I have gained experience in business and technology change management for capital markets and financial services. I have worked with sell side clients on a variety of projects across front-to-back change, trade migration, regulatory change and legal entity optimisation. I believe in implementing high quality project delivery with tangible benefits to meet the client's bottom line and strategic initiatives. I have an MEng in Chemical Engineering from Imperial College and MSc in Management from CASS Business School.
Job Titles:
- Director
- Director / Banking & Markets
I am an authentic and people focused change manager, with over 16 years' experience and a sustained record of successfully delivered projects, across the financial services sector. I have worked on various significant projects within the regulatory world and had the opportunity to get involved in a wide range of activities: from process re-engineering, business requirements definition, project planning and management, test planning and execution and business implementation. I am a `can do` professional with a team focussed ethos and an eye for the bigger picture, providing solutions for the end user, whilst keeping business goals in mind.
Job Titles:
- Consultant
- Consultant / Banking & Markets
With over three years of experience in data warehouse projects, I am a skilled IT professional with a passion for helping financial institutions extract maximum value from their data. I thrive in fast-paced environments where high-quality work and delivering on-time solutions are critical. My expertise includes enhancing and maintaining ETL workflows, managing data quality, and resolving a wide range of data issues, ensuring that businesses can continue to operate smoothly and efficiently. I am a dedicated team player, with exceptional communication skills, who is committed to delivering the highest quality results.
Job Titles:
- Talent Acquisition Specialist
Job Titles:
- CEO - Davies UK & Ireland, and CEO - Legal Solutions
Job Titles:
- Senior People Coordinator
Job Titles:
- Vice President - Professional Education
Job Titles:
- CEO
- Group Chief Executive Officer
Job Titles:
- CEO - Claims Solutions North America
Job Titles:
- CIO - Davies North America
Job Titles:
- Growth and Innovation Consultant
Job Titles:
- Talent Acquisition Specialist
Job Titles:
- Director of Marketing & Communications
Job Titles:
- Chief Commercial Officer - Legal Solutions
Jeff Chang - Chief Legal Officer
Job Titles:
- Senior People Coordinator
Job Titles:
- Client Experience Consultant
Job Titles:
- SVP - Growth and Account Management
Job Titles:
- Head of Client Experience
Job Titles:
- Learning & Development Manager
Job Titles:
- Chief Operating Officer - Complex
Job Titles:
- Digital Experiences Consultant
Job Titles:
- CEO - Davies North America
Matt Parkinson - CEO, Chief Commercial Officer
Job Titles:
- Chief Commercial Officer
- Managing Partner
Job Titles:
- Client Experience Consultant
Job Titles:
- Senior People Coordinator
Job Titles:
- Vice President - Client Management
Job Titles:
- Campaign Marketing & Internal Communications Manager
Job Titles:
- AWM Senior Practice Administrator
Job Titles:
- Campaign Marketing & Internal Communications Manager
Job Titles:
- Corporate Compliance Director - Davies North America
Job Titles:
- Partner
- Global Relationship Manager
Job Titles:
- CFO - Davies North America
Job Titles:
- CEO - Claims Solutions, Ireland
Job Titles:
- CEO - Insurance and Risk Management
Job Titles:
- Chief Transformation Officer - Davies North America
Job Titles:
- Talent Acquisition Specialist
Job Titles:
- Head of Talent Acquisition
Job Titles:
- Chief Operating Officer - Claims Management
Job Titles:
- Chief HR Officer - North America
Job Titles:
- Talent Acquisition Specialist
Tanvi Amin - Chief Legal Officer