MEDIATION

Nockolds has delivered the Veterinary Client Mediation Service (VCMS) since October 2016. Having been one of the earliest law firms to obtain the Law Society Lexcel quality standard accreditation over 10 years ago and building on this to obtain Gold Standard Investors in People and Customer Service Excellence, consumer care is at the heart of our business... Once we understand what has happened, we will contact both parties to mediate possible solutions to resolve the complaint, help to implement those solutions and bring the complaint to a conclusion... The VCMS is an independent and free mediation service, resolving complaints between veterinary professionals and their clients.

Registration numbers: 7991146 (W), Z3224785 (W)

Primary location: Bishop's Stortford United Kingdom