NEXUS CX

After 20+ years of supporting various Customer Experience models across all industries, we want to share our passion by helping others. Our ramp up process is designed to empower your team and outfit them with the tools they need to succeed. Talk to us today about how we can support your growth, lead efforts to analyze customer insights a... We identify the infrastructure necessary to manage the customer experience from a cross Touchpoint perspective. We help facilitate the information necessary for cross touchpoint collaboration that positively impacts critical components of the customer experience. Together we will determine how you are meeting customer expectations, address how you are likely to impact customers in the future, and provide the 360 degree communication across Touchpoints related to customer dissatisfiers setting policy around customer handling expectations.

Primary location: Atlanta United States