GRAVITY SYSTEMS - Key Persons


Andrew Wagner

Born in Utah and raised in the Phoenix area, Andrew Wagner started his career serving in the US Army for 14 years. When he retired, he took with him a strong desire to help others and an appreciation for working hard behind the scenes to make things work efficiently. He has a network technician associates degree from Cochise Community College and loves helping people while utilizing his technical prowess. Never one to back down from a challenge, he enjoys the task of making multiple technical aspects of a network cooperate and work in harmony together. His forte lies in paying attention to details, and this skill combined with his superior customer service allows him to make a lasting, beneficial impact on GS customers. As a tech at Gravity Systems, Andrew sees himself as problem solver; he works tirelessly assisting GS customers in achieving their business goals using the technology available to them. His favorite aspect of IT is two-fold: the "thrill of the chase" that comes with solving puzzles and overcoming challenges to their full resolution, and the benefit that others get from the systems he helps to maintain. These combined make him an irreplaceable asset to the GS team. Andrew and his wife have been married for 19 years and have 3 teenage children. Andrew approaches his home life the same way he approaches work - full of energy. He loves being outside, and in his spare time enjoys camping, hiking, and spending time with his kids playing computer games and Legos.

Coleen Noble

Coleen is our seasoned admin with an exceptional flair for efficiency and problem-solving. With five years of experience under her belt, Coleen's journey began right out of college, demonstrating her quick adaptability and impressive work ethic. Beyond her professional expertise, she brings a delightful blend of warmth and dedication to her team, treating her colleagues like family, and her adorable pet dog as her beloved son (yes, she's that cool!). Coleen is not only adept at handling administrative challenges but also a passionate connoisseur of interests. From the symphony of cooking, to the soothing melodies of the piano keys, to the rhythm of dance, she embodies the artistry in life. But don't be fooled by her love for the arts - Coleen's taste in entertainment takes a thrilling twist with her fascination for crime and thriller movies. With her remarkable skill set, her nurturing spirit, and her ability to light up a room with her infectious laughter, Coleen is a valued member of our team who effortlessly balances professionalism and camaraderie.

George Francisco

George is our resident language and communications expert, who brings nearly two decades of experience to his role at Gravity. With a strong focus on linguistic and communications skills training and development, he empowers team members to excel in their respective roles. George's expertise also extends to talent acquisition, where he employs a discerning eye to identify top candidates who will thrive within our dynamic workforce. Aside from his professional endeavors, George indulges his passion for creative writing, currently working on his debut novel. As a devoted family man, he treasures the time spent with loved ones, who serve as a constant source of inspiration and joy. George's extensive experience, unwavering dedication, and commitment to personal growth make him an invaluable asset to our team. With effective communication at the heart of his approach, he consistently drives success and fosters a culture of excellence at Gravity.

Herman Santos

Herman is a seasoned professional with seven years of experience working for Managed Service Providers (MSPs), including five years as a manager. Known for his exceptional skills in managing and improving processes, he has built a solid reputation for effectively leading teams and ensuring optimal service delivery. Beyond his professional achievements, Herman finds joy in playing the piano, running, and playing badminton during his free time. These hobbies allow him to recharge and find inspiration. He values his relationships with family and friends and maintains a healthy work-life balance. With a proven track record of success and a genuine passion for managing teams, Herman is poised to make a significant impact in the industry and contribute to its growth and success