1021 SUNRISE

Our customer service staff's goal is to provide exemplary client service, delivered in a consistent manner, in tune with our clients' requirements. Frequent and open communication between our customer service representatives, drivers, and dispatchers is mandatory. Our "help phone" assists in this process. Drivers are in constant contact with our CSR's to address any problems that they encounter while delivering our client's goods... In an industry that traditionally experiences high turnover in drivers, we pride ourself in having the lowest staff turnover in the region. The reason for this is mainly due to our stance that "Our drivers need to make a living". We will not undercut our competitors' prices at the expense of our drivers' earnings. Maintaining our competitive pricing while ensuring the well being of our drivers is an essential ingredient in our recipe for success. Our drivers are bonded, uniformed and accessible by radio at all times... 1021 Sunrise takes care of everyone..