CYGNET IT SERVICES - Key Persons
Darren has been with Cygnet since its formation in April 2015, continuing his career in IT which he started in 1998. He previously worked in IT Support within Sutton Council, before moving to Cygnet, their first independent Community Interest Company.
With experience in public services, education, charity sector and an engineering background in IT support, Darren brings both a wealth of experience and a hands on attitude to the company.
Mandy has been with Cygnet since the beginning and is the longest standing member of the management team. With her calm approach and quick thinking, she heads up Cygnet's Admin team. In addition to managing the day-to-day aspects of running a company, Mandy oversees the procurement of IT equipment and consumables for customers.
Job Titles:
- Account and Project Manager
Mark has been with Cygnet since the start. He is experienced working across the technical field - helpdesk, engineering, field work and project delivery - and brings that wealth of experience and expertise to Account and Project Management, helping to ensure that our levels of service, delivery and customer experience remain as high as possible.
Job Titles:
- MIS Support Manager
- SIMS Support Manager
Having spent 12 years working within the service industry, Sarah supported the design of an in-house reservation database which offered worldwide system support. She then joined the Cygnet MIS team over 10 years ago in early 2010.
In addition to day-to-day helpdesk, she also supports schools with consultancy, training, and projects, including assisting with the setup and analysis of their assessment data, plus staff training on various areas of schools MIS.