INCONCERT

At inConcert we develop solutions that improve the customer experience. Out cutting-edge technology enhanced with Artificial Intelligence is designed to optimize the productivity of contact centers... Among the products we offer is a complete omnichannel suite with Artificial Intelligence that integrates different channels (Voice, Chat, E-mail, Social Networks, Webform, Video Call, WhatsApp), Conversational Bots, Speech Analytics, Workforce Engagement solutions and Marketing Automation & CRM... In addition, we have a great technical and integration capacity with systems, CRM or back office applications, which means we can develop 360º solutions for companies in the BPO, Banking, Insurance, Telecommunications, Retail or Utilities sectors.

Also known as: InConcert Colombia, S.A.S., inConcert Peru, S.A.C., inConcert USA, LLC