NQZW - Key Persons
Ben is a full-stack technologist and entrepreneur with over twenty-five years' experience and a focus on DevOps. As CTO, he directs technology strategy and oversees platform architecture. Ben was previously the Director of Software Development at ProLaw Software and a Senior Software Architect at Thomson Reuters. In 2005, he co-founded boomtime and served fifteen years as its CTO.
A serial entrepreneur, Bill started his first company at age 18, growing ProLaw Software into the largest law firm automation system for small and mid-size law firms. Joining the acquirer at Thomson Reuters, Bill became a member of the management team of the $2B West division, where he used the marketing sophistication of an industry leader to take a brand new offering to market, West km.
Job Titles:
- Director of Sales, North America
David brings 25 years of experience working in the document capture and process automation industry. Prior to joining nQzw, David served as the Director of Business Development at Nth Degree, driving significant business for the organization. Prior to that, he worked at Nuance, a leading provider of speech, imaging, and customer interaction solutions.
Erin leads our marketing department and amplifies our mission to support law firms' workflows through our innovative Queues technology. Erin has several years of experience in marketing for legal professionals and legal technologists. Her background stems from Communications and prior to nQzw, Erin worked as the Director of Operations for a B2B marketing agency serving multiple clients in the legal and professional services industries.
Glen has more than 20 years of experience in financial and operational management. He brings strong experience working with venture capital firms within the M&A industry and remodeling early-stage technology ventures.
Greg Blatz is directly responsible for managing the company operations, including implementations and support teams in all offices and management of both internal and client documentation and training, ensuring that client requirements are met in a timely and consistent manner. He is also the senior management member overseeing the company's office in Dayton, Ohio. Greg has more than 15 years of experience with the company in technical positions. His prior experience includes all facets of client management, including software support, project management and hardware implementations. Greg holds a bachelor's degree from Wright State University.
Job Titles:
- Director of IT and Information Security
Holt has decades of experience in IT solutions, operations, and deskside support. As a ProLaw alum, Holt is deeply familiar with legal tech, and is an expert in Server Administration, IP networking, complex design and deployment of technology hardware in new facilities, and establishing secure remote/hybrid work environments.
Ken's experience helping businesses grow started with joining ProLaw Software in 1998 as the National Sales Manager. During his tenure, he rolled out the B2B sales team that accelerated ProLaw's expansion, leading to acquisition by Thomson Reuters. Ken joined the team at Thomson Reuters as Senior Director of Sales, overseeing the law firm segment.
Mark orchestrates the efforts behind developing, releasing, certifying and maintaining the software products and services that have established nQ Zebraworks in the legal technology space. He brings with him over 10 years of implementation and project management experience within the information technology field, the balance spent managing an array of IT projects, specializing in community banks.
Job Titles:
- Managing Director, Customer Success
Nicola oversees client relationships. Nicola has been with nQ Zebraworks for five years and has several years of experience in software sales and account management, working and presenting to Magic and Silver circle law firms. Nicola's prior experience serving as a barrister affords her a unique understanding of the kinds of automated workflows law firms need, particularly in the era of hybrid operations.
Job Titles:
- Customer Support Manager
- Manager, Support
Pam is a Customer Support Manager with strong leadership and relationship-building skills and over 30 years of experience in the legal software industry. She is constantly striving to bring complex and demanding support situations to the best conclusion for both the client and the business.
Job Titles:
- Director / Channel and Client Advocacy
Patty is responsible for supporting and growing the company's partner and reseller relationships, ensuring client needs are met and communicating about updated products that could be of value. With over 30 years' experience with both software and hardware supporting law firms, she is well versed in law firm operations and understands the challenges law firms face relative to technology.
Job Titles:
- Director of Product Design
Phil leads our product design team which focuses on product specification, user experience, prototyping and solutions architecture. He joined nQ Zebraworks in 2006 as an implementation specialist and managed projects for our legal clients in the UK, Europe, Africa, and Asia. He brings that same focus and dedication to ensuring our products meet the needs of our clients today and into the future.
Stefani Odom-Wertz brings more than 20 years of operational leadership to nQ Zebraworks. As VP of Operations, she focuses on developing repeatable processes and putting together and supporting teams that deliver world-class delivery, implementations and customer service. Stef previously served in development and customer service leadership positions for 13 years at leading legal tech companies ProLaw Software and Thomson Reuters and was the VP of Operations for technology-enabled marketing firm boomtime.